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Mercedes-Benz of Boston

Somerville, MA

4.9
2,318 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,318 reviews

May 05, 2021

Excellent customer service , on time , recommendations about vehicle especially Patrick very professional I recommend this Dealership Good quality of service, reasonable prices and keeping you car clea More

by perimet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
May 05, 2021 -

Mercedes-Benz of Boston responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Mercedes-Benz of Boston

May 05, 2021

Went in to look at a specific car and Sim was very helpful and got me the car I wanted in a short time. Will be recommending people to go to him for a new car More

by Tkennedy023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophath Sim
May 05, 2021 -

Mercedes-Benz of Boston responded

We are so happy that our team could do a great job for you! We appreciate you recommending Mercedes-Benz of Boston!

May 03, 2021

While this Mercedes showroom is lovely, the reason I purchase cars here, is because of Chip McCarty. I’ve bought several cars from Chip over the years and he consistently makes sure the experience is st More

by jvaule
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty
May 04, 2021 -

Mercedes-Benz of Boston responded

Thank you for your support! We're certainly lucky to have Chip on the Mercedes-Benz of Boston team and will pass along your kind comments to him!

May 02, 2021

Everyone that I have met and dealt with at this dealership have been more than helpful and professional. Seamless experience. Richie knows the product he sells inside and out More

by Chefddem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chadi Chakar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amel Memic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Mercedes-Benz of Boston responded

We are honored to receive your support! Thank you from all of us here Mercedes-Benz of Boston!

May 01, 2021

Consistently great service from Jimmy Maniatis in service, very much a rarity in the automotive business in our experience. Exceeds expectations, always helpful, candid helpful recommendations. More

by Geokeo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Mercedes-Benz of Boston responded

Thank you so much for the kind words! We're thrilled to hear that Jimmy continues to exceed your expectations and we'll be sure to share this great feedback with him. Thanks for your support and we'll see you next time here at Mercedes-Benz of Boston!

April 30, 2021

I bought a Mercedes GLE 350. Working with Richie was an absolute pleasure! Richie is extremely patient, I never felt pressured to make a decision, and most importantly, a professional who knows the car bus More

by aurelie c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Mercedes-Benz of Boston responded

Aurelie, we are so happy to hear that Richie did an amazing job for you and helped create an awesome visit to Mercedes-Benz of Boston!

April 30, 2021

Never disappointed. Everyone in the dealership are friendly and provide quality services. The loaner car is always clean and feels like I got a new car. More

by Mbreview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionists.
Apr 30, 2021 -

Mercedes-Benz of Boston responded

We are so happy to hear that our team at Mercedes-Benz of Boston can provide such great service for you! Thank you for this review!

Apr 30, 2021 -

Mercedes-Benz of Boston responded

We are so happy to hear that our team at Mercedes-Benz of Boston can provide such great service for you! Thank you for this review!

April 29, 2021

I have nothing but great things to say, I love my new E300 purchase and the service provided by Manuel Rodriguez and the rest of the Mercedes-Benz of Boston was OUTSTANDING. I would highly recommend any More

by JOHN.HIOTT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Rodriguez
Apr 29, 2021 -

Mercedes-Benz of Boston responded

That's what we like to hear, John! Thank you for this awesome feedback on Manuel and our Mercedes-Benz of Boston team. We are sp glad to have you as a customer, and appreciate your recommendation!

April 29, 2021

Patrick is such a caring professional and on top of everything. I specially appreciated his responsiveness and proactive communication , Ask for him if u go there More

by Massiez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Mercedes-Benz of Boston responded

Patrick is truly an asset to our team and we are so happy that made your visit to Mercedes-Benz of Boston a wonderful one!

April 28, 2021

I just got my GLE350 4MATIC! I definitely had an amazing experience as a first time customer. My situation was pleasantly unique. I first purchased the GLC 300 and found out this was a bit small to my stand More

by Malicia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashmael Brun
Apr 30, 2021 -

Mercedes-Benz of Boston responded

Malicia, we are so happy that you had a great time working with our team at Mercedes-Benz of Boston! We hope you're loving your new car!

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