Mercedes-Benz of Boston

Mercedes-Benz is the best option if you want to buy your car, they have good prices and the service is great, I bought my car ai and dealt with Ronald Escobar, he is a good friendly seller and he gives you car, they have good prices and the service is great, I bought my car ai and dealt with Ronald Escobar, he is a good friendly seller and he gives you good prices. More

Every time when I service my car, people at dealership are professional and friendly. Estimate is generated up front, and work is done in time. are professional and friendly. Estimate is generated up front, and work is done in time. More

I always appreciate the manners and punctuality of staff. I never have to wait and service is done very quickly. The coffee and pastries are good, too. I never have to wait and service is done very quickly. The coffee and pastries are good, too. More

I found a used Range Rover on their website, I emailed and inquired about it. Was met with Kim who told me (and I have the emails) that they wouldn't be able to sell to me as I was out of State and they w and inquired about it. Was met with Kim who told me (and I have the emails) that they wouldn't be able to sell to me as I was out of State and they would not make an exception on their 2 step process of going in and signing the paperwork and then going back to pickup the vehicle. I emailed Carlos to which I was told must be a miscommunication. Then Dana reached out, we started talking about the deal - I was instantly approved, trade price offer was good, all set to sign. Said I would like to come down Saturday but could come sooner if needed. Asked about them needing a deposit to hold it till Saturday, said they don't take deposits but she would send me the preliminary paperwork to sign. All was good, got my insurance binder all ready and emailed to her, temp plates done - all I needed was a signature on the paperwork. At 1pm today I was told 'oh oops' someone else looked at it several days ago and decided today they want to buy it. So sorry, but I will let you know if their deal falls through. I have never in my life of purchasing vehicles have dealt with so much nonsense. I called Carlos back after finding this out and was basically told that I must not have paid attention to what was told to me. Pretty sure I have it all in email and that I would have driven down if need be. Just an FYI for anyone out there looking to do business with this particular outfit. More

I’m especially happy with the service I receive. I would recommend the service department and the quality of your extended warranty and I’m very content with the quality of service I receive from Mr. Robins recommend the service department and the quality of your extended warranty and I’m very content with the quality of service I receive from Mr. Robinson. More

I Have purchased three cars through this dealership and I find them exceptional. Pleasant People to work with. Thanks I I i I i I find them exceptional. Pleasant People to work with. Thanks I I i I i I More

Just love the service here. They always keep u informed. So easy to get an appointment that works!I always recommend this dealership to anyone who asks So easy to get an appointment that works!I always recommend this dealership to anyone who asks More

Really friendly and service station out together real nice to accomadate customers . Over all I was impressed felt like I was at a meeting. Keep up the great work staff and teams ! nice to accomadate customers . Over all I was impressed felt like I was at a meeting. Keep up the great work staff and teams ! More

Not only do they get the job done, you are made to feel that you and your car are important and deserve the best service. that you and your car are important and deserve the best service. More

I live in Virginia, and I contacted this dealership to purchase a 2019 e300. I was directed to a sales manager and it was very clear from the beginning that he was not interested in selling to an out of purchase a 2019 e300. I was directed to a sales manager and it was very clear from the beginning that he was not interested in selling to an out of state buyer. In fact, he said that stock was moving so fast that he was reluctant to sell to any out of state buyers unless it was a cash-only purchase. He reasoned the customer service nightmares involved with financing cars and completing registrations for out of state buyers. Welcome to the new world. I have bought two cars from other out-of-state dealers, completely at arms length, without any hang-ups. Suffice to say, I cannot recommend this Mercedes dealership. As a Mercedes “aficionado,” I can honestly say that I have never encountered a Mercedes employee so disinterested in serving the customer—even more odd for a sales manager. I am glad to hear that business is so good in Boston that this dealership can turn away eager buyers, especially buyers for a car that has been available online for purchase for more than 67+ days. More