Mercedes-Benz of Boston

Good experience I recently leased a 2019 GLC300 from Mercedes-Benz of Boston. My sales person was Jhonathan Linares. He was very easy to work with and overall he is a I recently leased a 2019 GLC300 from Mercedes-Benz of Boston. My sales person was Jhonathan Linares. He was very easy to work with and overall he is an excellent sales professional. He took a lot of time to explain the car to us and made sure the purchase was to our satisfaction. I also dealt with Dana Lolano and Umer Iqbal from the sales team who were both great. When the day to deliver the car came, I was in for an excellent surprise presentation from the team. Fred Abban gave a good review of the ins and outs of the car to me which was great, since who has time to go through the manual to learn all that stuff. I got the feeling that they care a lot about the customer and try to make sure that you leave happy from the dealer. More

everyone was helpful and informative Our salesman Yue Zhao was very friendly -helpful and informative. He answered all of our questions and was a great salesman. He went out of his w Our salesman Yue Zhao was very friendly -helpful and informative. He answered all of our questions and was a great salesman. He went out of his way to ease the process of buying a car. We would certainly recommend him to our friends and family. Paolo Castro helped us with the financing and was also very helpful, friendly and provided us with information about our car. We would recommend this dealership to our friends. Thank you Yue and Paolo for all your help. Guy and Claudette Duhamel More

Mercedes of Boston This was my first Mercedes and I was very impressed by the knowledgeable staff. Steve and Fred walked me through the process of my purchase and all th This was my first Mercedes and I was very impressed by the knowledgeable staff. Steve and Fred walked me through the process of my purchase and all the functions of my vehicle. They were great and I will be back when it's time for a new vehicle! Thank you, JoAnn Noon More

Two thumbs up Email and phone calls returned promptly. Was greeted as soon as I walked into the showroom, and the car was ready and waiting for me. Great experience Email and phone calls returned promptly. Was greeted as soon as I walked into the showroom, and the car was ready and waiting for me. Great experience! More

thanks i did not by a benz from this place, but youd never no it from the way theyve treated me. all around good experience. thanks! i did not by a benz from this place, but youd never no it from the way theyve treated me. all around good experience. thanks! More

Love this place! I genuinely enjoy coming here. Everyone is always super friendly. Assistance is prompt and courteous. I feel like I'm part of the family! I will defin I genuinely enjoy coming here. Everyone is always super friendly. Assistance is prompt and courteous. I feel like I'm part of the family! I will definitely be back! More

BEST experience I have visited many different dealerships prior to coming to Mercedes Boston. I am not only happy with my car but my experience with Mercedes-Benz of I have visited many different dealerships prior to coming to Mercedes Boston. I am not only happy with my car but my experience with Mercedes-Benz of Boston. I did not have to wait for long before being greeted. Ryan was not only great at assisting me with my purchase but also amazing in terms of responsiveness and following up. He made sure I was happy with my purchase even after bringing it home. I would definitely come back when it is time for a new car and recommend them to everyone! More

Exceptional Service I arrived to this dealership after I had experienced a complete incompetence and horrible customer service at Mercedes of Hanover. Once I arrived to I arrived to this dealership after I had experienced a complete incompetence and horrible customer service at Mercedes of Hanover. Once I arrived to Herb Chambers Mercedes of Boston in Somerville, I was blown away by their customer service, knowledge and treatment of their customers. From the valet to Paul who was my service advisor, to their mechanics, the rental agent, the guy (Manny) who was so knowledgeable about my car and super courteous to deliver my car to my address. I cannot say more positive things about this dealership. They treat you well when you’re buying a car but the good thing is they continue to treat you well when you come for service as well. Definitely my next car will be no place else but Herb Chambers Mercedes of Boston in Somerville. More

Responsive and service oriented without pressure I actually drove from Philadelphia to Boston to test drive the car that I ultimately purchased. The Sales person, Rob Tinkham, was very knowledgeable I actually drove from Philadelphia to Boston to test drive the car that I ultimately purchased. The Sales person, Rob Tinkham, was very knowledgeable about the car and worked with me to get the car delivered to my residence. Overall I had a very nice experience with Mercedes Benz of Boston. I would certainly recommend this dealership to anyone local to Boston area or from the surrounding area in the Northeast. I had contacted two local Dealerships in the Philadelphia area and neither of them returned my phone calls after out initial discussion. Rob was very precessional and provided updated up until the time the car was delivered. Mercedes of Boston is certainly worth a look. More

Wonderful! Amazing experience! Chip McCarty was great and really did a phenomenal job showing me the best car for me at a reasonable price. Couldn't of asked for Amazing experience! Chip McCarty was great and really did a phenomenal job showing me the best car for me at a reasonable price. Couldn't of asked for more. More