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Mercedes-Benz of Boston

Somerville, MA

4.9
2,318 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,318 reviews

March 06, 2018

Excellent experience! Definitely the best car- buying experience both me and my wife have had. David was our salesman and he was so pleasant to work with! He was not at all More

by pjweymouth37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nhan
Mar 06, 2018 -

Mercedes-Benz of Boston responded

Thank you so much for the wonderful review. David is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your family's automotive needs for many more years to come. Best, Jeff Davis, General Manager

March 03, 2018

Excellent customer service. Walking into a company that employees are helpful and really willing to help their customer is the best experience someone can ask for! Great service More

by Ivette09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Mar 05, 2018 -

Mercedes-Benz of Boston responded

We thank you for your business and look forward to working with you again in the future! Kind Regards, Jeff Davis, General Manager

March 02, 2018

Goodsale person The attention and service that i was given "amazing". All employees related to my perchuse went above and beyond making sure that my experience was th More

by Bori13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Mar 02, 2018 -

Mercedes-Benz of Boston responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Jasper was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager

March 01, 2018

Great Customer Service Jasper Abreu was amazing, he went above and beyond to make sure I was making the right choice on my first vehicle ! So Helpful & professional . Was re More

by Jeymurs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Mar 01, 2018 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Jasper. I’m thrilled to hear you had such an enjoyable visit. I will be certain to share your encouraging words with him. We appreciate your recommendation and thank you for choosing us for your automotive needs. Best, Jeff Davis, General Manager

March 01, 2018

Excellent Service. Feel like Royalty I bought a CPO 2015 C300 from Max Wang. He is super helpful and I am very happy with everything! The car is like a brand new car and I am very excit More

by zhangzy565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Wang
Mar 02, 2018 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience with Max, Carlos and Kris. It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Jeff Davis, General Manager

March 01, 2018

Excellent customer service The way they schedule appointments for service is very easy and so isnt the drop off. And while you wait they have snacks and water to help yourself w More

by Dramirez07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasper Abreu
Mar 01, 2018 -

Mercedes-Benz of Boston responded

Thank you for taking time out of your day to write this review. Jasper, Carlos and Patrick are valued members of the team and I'm so happy to know that they took such good care of you. Please let us know if there is anything else we can help with. Best, Jeff Davis, General Manager

March 01, 2018

Excellent Very happy with my experience. All my questions were answered in a professional and timely manner. Would definitely recommend to anyone seeking assist More

by Pla92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Mar 01, 2018 -

Mercedes-Benz of Boston responded

I’m so glad to hear you had such an enjoyable visit and that you found Jasper to be informative and timely. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs! Best, Jeff Davis, General Manager

February 28, 2018

best experience ever The smoothest exerience ever agreed on a price came in and signed paperwork go see Jasper if you need a mercedes no jokes played in this dealership More

by Thm10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Mar 01, 2018 -

Mercedes-Benz of Boston responded

Thank you for your wonderful review of Jasper and for choosing Mercedes-Benz of Boston for your automotive needs! Best, Jeff Davis, General Manager

February 28, 2018

Satisfied Customer!!!! We had a great experience with Georgina. We appreciated her patience and ability to get us exactly what we wanted. We started at a couple other deal More

by SCLass Buyer
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Feb 28, 2018 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share this fantastic review! I'm thrilled to hear about your positive experience with Georgina, and that you found the perfect vehicle to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

February 28, 2018

Fabulous deal Overall the dealership was impressive, friendly, and attentive to my needs. Keith went the extra mile for me to find exactly the color, price, and opt More

by MercedesNewbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhonathan Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Robinson
Feb 28, 2018 -

Mercedes-Benz of Boston responded

I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Keith and Jhonathan will appreciate your encouraging words. On behalf of our entire team here in Somerville, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

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