Mercedes-Benz of Boston

Would like to give a shout out to Sim Sophath. Made leasing my new car very easy and seamless. He was very knowledgeable and professional and would highly recommend him to my family and friends. Made leasing my new car very easy and seamless. He was very knowledgeable and professional and would highly recommend him to my family and friends. Also would like to acknowledge Paulo Castro who also great Would definitely buy from them again Gina Smith More

Superb responsive and highly expert service. Our salesperson Max Wang has been exceptional in dealing with our complex leasing situation. Our salesperson Max Wang has been exceptional in dealing with our complex leasing situation. More

Recently brought my five year old Mercedes in for service, they treat me like a brand new customer every single time. Schneider and the service team are above five stars. service, they treat me like a brand new customer every single time. Schneider and the service team are above five stars. More

Prompt. courteous. Professional. They were aware of my time urgency. Took care of my car and got me out of there is no time. Excellent all around. Nice pl courteous. Professional. They were aware of my time urgency. Took care of my car and got me out of there is no time. Excellent all around. Nice place to wait/ work/ take a phone call. More

Service dept. agreed to work on a 20 year old car, and provided a loaner at no charge, fixed the problem on day one, as well as making a few improvements to the op agreed to work on a 20 year old car, and provided a loaner at no charge, fixed the problem on day one, as well as making a few improvements to the operation of the vehicle. Nice More

The service department was professional, accommodating, and attentive to all our needs. The vehicle was returned from service as promised in a timely manner. and attentive to all our needs. The vehicle was returned from service as promised in a timely manner. More

Michael was great as my service advisor. Service was thorough, kept me well informed, and completed as discussed Service was thorough, kept me well informed, and completed as discussed More

They ruined my windshield washer fluid reservoir and placed a wrong cap on the front tyre since I asked was concerned about few other things. On top of all these things my car is under warranty and I dr placed a wrong cap on the front tyre since I asked was concerned about few other things. On top of all these things my car is under warranty and I drove almost 1 hour for this place More

Excellent customer experience. Goes out of their way to accommodate your schedule and needs in a nice environment Goes out of their way to accommodate your schedule and needs in a nice environment More

I am not a Mercedes owner, but if I ever decide to become one, I would most certainly place Mercedes of Boston at the top of my dealership list. I recently purchased a used car from their used inventory and one, I would most certainly place Mercedes of Boston at the top of my dealership list. I recently purchased a used car from their used inventory and the sales representative,Ronald Escobar, was very professional, attentive and helpful in coordinating all the necessary documentation to the satisfaction of myself and the dealer to finalize the purchase. I would not hesitate to recommend Mercedes of Boston to anyone looking for a vehicle at their facility. More