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Mercedes-Benz of Boston

Somerville, MA

4.9
2,336 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,336 reviews

June 29, 2023

What a great experience having new tires put on my car. Fast and easy! Thank you! More

by dboulanger
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Mercedes-Benz of Boston responded

Thank you for the 5-star review! We're glad to know you had a seamless service experience with our team Mercedes-Benz of Boston. We'll see you on your next visit! Safe travels!

June 29, 2023

Service was timely, efficient and professional! Details explained and both bringing and getting car from service done in a very efficient manner More

by Asinskey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Mercedes-Benz of Boston responded

Thank you for the great review! We're glad to hear that your service experience at Mercedes-Benz of Boston was timely, efficient, and professional. Our team is dedicated to providing excellent customer service from start to finish. Drive safely, and we hope to see you again in the future!

June 29, 2023

Great service and quick to solve the problem. I like to say Thank you, good job. More

by Cherry02148
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!

June 28, 2023

Erika is awesome to work with and has been great with our Sprinter van repairs. More

by dunloggin2000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Mercedes-Benz of Boston responded

Thank you for your feedback! We're thrilled to hear that you've had a positive experience working with Erika for your Sprinter van repairs at Mercedes-Benz of Boston. She's a valuable member of our team and takes great pride in delivering excellent service to our customers. We appreciate your trust in us and look forward to assisting you with any future automotive needs.

June 28, 2023

Highly recommend Stephen from the dealership, smooth and fast buying experience, considerate for clients as well! More

by Claire
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephen Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Mercedes-Benz of Boston responded

Hi Claire! Congratulations! Thank you for the recommendation! We're glad Stephen provided you with a smooth and fast buying experience at Mercedes-Benz of Boston. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Drive safely!

June 27, 2023

Michael is really helpful and efficient, replacing my tire within half a day during a weekend and also gives me useful info about how to do the reimbursement with my insurance company! More

by Kai
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Boston responded

Hey Kai, we're happy to learn that Michael provided you with helpful and efficient service! Thank you for choosing Mercedes-Benz of Boston for your vehicle needs! Drive safely!

June 27, 2023

Came in for an oil change and inspection sticker with out an appointment. The waiting didn't seem to take that long. More

by johndulock
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Murphy
Jul 03, 2023 -

Mercedes-Benz of Boston responded

John, thank you for choosing Mercedes-Benz of Boston for your oil change and inspection sticker. We're glad to hear that the wait time was reasonable. If you have any other automotive needs in the future, please don't hesitate to reach out. Have a great day! - Mercedes-Benz of Boston

June 27, 2023

they are very helpful, patient, professional. i have really good experience to buy a new car from there More

by hanwenchen86
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Romero, Manuel Rodriguez
Jun 28, 2023 -

Mercedes-Benz of Boston responded

Thank you for the positive review! We're glad to hear that our team at Mercedes-Benz of Boston provided you with helpful and professional service during your car-buying experience. Congratulations on your new car, and we hope to see you again in the future!

June 27, 2023

Customers are treated with respect. The communication is great from the staff and they stay well informed regarding the services More

by Bedri
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Boston responded

Hi Bedri! Thank you for the kind words! We're glad to hear that our team at Mercedes-Benz of Boston treated you with respect and provided great communication. Your satisfaction is important to us. Have a wonderful ride!

June 25, 2023

Excellent service and communication. Drop off was efficient, loaner car was nice and frequent calls and text as the car was serviced was much appreciated. More

by brendachampy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Mercedes-Benz of Boston responded

We're so glad to hear that you had an excellent experience with us, Brenda! Thank you for taking the time to leave such a positive review. We strive to provide efficient service and clear communication every step of the way. If there's anything else we can assist you with in the future, please let us know. Have a great day! - The Mercedes-Benz of Boston Team

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