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Mercedes-Benz of Boston
Somerville, MA
2,336 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,336 reviews
April 29, 2023
Always pleasure to deal with professional services. Employees of Herb Chambers are on top of the things and on time! Erica is number 1 by listening, understanding and following the guests. Thanks for e Employees of Herb Chambers are on top of the things and on time! Erica is number 1 by listening, understanding and following the guests. Thanks for everything!!! More
by saakovmaratl
Employees Worked With
April 28, 2023
We had an awesome experience. Andy Espinosa couldn't have been more professional and attentive to our needs. Kept us informed of every part of the process when buying our new ca Andy Espinosa couldn't have been more professional and attentive to our needs. Kept us informed of every part of the process when buying our new car. He was very knowledgeable about all questions we asked and anticipated our needs. Andy made this a great car buying experience. More
by ACoop
April 28, 2023
Working with Eric was a really good experience, great service, really helpful, friendly. he is the guy to go see if need to buy a car. service, really helpful, friendly. he is the guy to go see if need to buy a car. More
by bentor32
April 26, 2023
Rob's expertise in the sales process made the purchase and delivery of our new car a seamless and stress free experience. He answered every question we had and saw to the quick resolution of some minor bu and delivery of our new car a seamless and stress free experience. He answered every question we had and saw to the quick resolution of some minor but inevitable issues. Overall a very professional and genuinely involved salesperson More
by David
Employees Worked With
April 24, 2023
Just great, Patrick was terrific. Good service, pleasant surroundings, good internet connectivity, and Patrick found a warranty that needed replacement. Good service, pleasant surroundings, good internet connectivity, and Patrick found a warranty that needed replacement. More
by Gkeegan16
Employees Worked With
April 23, 2023
Efficient courteous service in a very comfortable environment. Friendly assistance. They allow me to trust them. environment. Friendly assistance. They allow me to trust them. More
by Pearl
April 23, 2023
Patrick in Service and Carlos in sales have always been great with me. Patrick takes very good care. Even on occasions when the service department is not very forthcoming or easily accessible, Patrick has great with me. Patrick takes very good care. Even on occasions when the service department is not very forthcoming or easily accessible, Patrick has been helpful and addressed my requests promptly. More
by Sohang
Employees Worked With
April 22, 2023
My experience with Mercedes-Benz of Boston was phenomenal. Jonathan is the best salesperson that I highly recommend, from answering your call to getting you the car of your dream, STRESS FREE. He phenomenal. Jonathan is the best salesperson that I highly recommend, from answering your call to getting you the car of your dream, STRESS FREE. He will above and beyond for his customers and get you what you need. He makes the process fast and easy, I'm telling you, DO NOT WAIT, make the phone call and ask for JONATHAN! I'm grateful for you Jonathan More
by Mleblanc2190
Employees Worked With
April 20, 2023
Very good welcome from the dealer team also a good and faster service thank you faster service thank you More
by Anthony 1225
