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Mercedes-Benz of Boston

Somerville, MA

4.9
2,371 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,371 reviews

November 16, 2022

Very professional, courteous, honest. My experience was great & I'd highly recommend them. My service advisor Micheal R. is wondering! More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Mercedes-Benz of Boston responded

Thanks for giving us the opportunity to serve you! Michael & the team look forward to seeing you again next time here at Mercedes-Benz of Boston!

November 16, 2022

Mercedes-Benz of Boston in Somerville deserves all my greetings. The work they are doing and the responsibility they are taking on are great. The general manager, Mr. Jeff Davis, is creatively finding ou More

by aliyevom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vo
Nov 17, 2022 -

Mercedes-Benz of Boston responded

Jeff and the team appreciate the kind words and five-star rating! We know it's never fun to need repairs but we're glad we could help make it a bit less stressful. Thank you for taking the time to leave us your great review! - Mercedes-Benz of Boston

November 15, 2022

Courteous and professional from the service advisor to the valets. No exceptions. This is my second MB bought and serviced at this location. Highly recommended More

by Henry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Stoddard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amel Memic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Oliveira
Nov 16, 2022 -

Mercedes-Benz of Boston responded

Thank you for trusting our team with your Mercedes-Benz vehicle, Henry! We look forward to providing five-star care to you again next time! - Mercedes-Benz of Boston

November 14, 2022

Great experience purchasing the car from Mercedes-Benz Boston. Ryan is a great guy to deal with and was very interested in our search & selection process. I highly recommend them. More

by vikas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Mercedes-Benz of Boston responded

Thank you for trusting Mercedes-Benz of Boston with your business! We're so glad Ryan had the opportunity to assist you with your purchase and we appreciate you recommending us to others. Take care and please don't hesitate to reach out if there's anything else we can do for you!

November 13, 2022

Jimmy is an exceptional service manager. The main reason I do all my car buying with Boston Mercedes is because of their high end customer service. More

by Georgeaezzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chadi Chakar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Mercedes-Benz of Boston responded

We're so glad Jimmy & the team continue to earn your support! Thanks for being a Mercedes-Benz of Boston customer. We appreciate your business and look forward to seeing you next time!

November 12, 2022

The rep (Chip) was awesome! There is attention given to customer satisfaction! This matters! I have recommended this dealership to friends because I am so impressed with its at More

by Dr. J.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip McCarty
Nov 14, 2022 -

Mercedes-Benz of Boston responded

Thank you for trusting Chip & the Mercedes-Benz of Boston team with your loyal business! We're truly grateful for all of your support over the past 10 years and appreciate you recommending us to your friends. Take care and we'll see you next time!

November 12, 2022

My service coordinator Michael Robinson was very helpful and guiding me to what I needed to do next. The most Important issue to him was my family safety. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Mercedes-Benz of Boston responded

Michael and the team are pleased to hear your visit to our service center went so well! Thank you for being a loyal Mercedes-Benz of Boston customer, Rob!

November 11, 2022

Had an issue with my MB Van that was disabling it. They saw it on short notice and repaired knowing that I was stuck without it while traveling. Big thanks to Mike Robinson in service and all the frie More

by M Stephenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Mercedes-Benz of Boston responded

Mike and the team are proud to be part of your automotive journey after all these years! We do miss seeing you at Mercedes-Benz of Boston but hope that you'll stop in every now and then when you need maintenance as you pass through town! Thank you for leaving us your five-star rating and recommendation!

November 06, 2022

Rob Tinkham at Mercedes Benz of Boston is a consummate professional. Made the transition from gas to electric simple. From initial order to delivery was right there every step of the way to make sure More

by rwgalvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience! We're happy to hear Rob took great care of you throughout your purchase and we'll be sure to pass along these kind comments to him. Thanks for trusting Mercedes-Benz of Boston with your business. We hope to see you again next time!

November 05, 2022

Jimmy was very efficient and got the job done quickly and kept me informed about how it was going. He has a very kind and friendly demeanor. More

by Rst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip McCarty
Nov 07, 2022 -

Mercedes-Benz of Boston responded

Jimmy and the team are thrilled that your visit was a five-star experience! We look forward to assisting you again during your next visit to Mercedes-Benz of Boston! Thank you!

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