Mercedes-Benz of Boston - Service Center

Mercedes Benz of Boston has been my preferred dealership for over 2 decades. Their service department is second to none. I’ve never had a bad experience there and employees like Jimmy facilitate all stages for over 2 decades. Their service department is second to none. I’ve never had a bad experience there and employees like Jimmy facilitate all stages of the process and make it a seamless, enjoyable interaction! More

Schneider is great and is great with communication when my car is being serviced and keeping me updated with any news my car is being serviced and keeping me updated with any news More

I've purchased my vehicle here and always have all services done at this dealership ever since. 5+ years and I don't recall there was any disappointments. We have an assigned service technician and services done at this dealership ever since. 5+ years and I don't recall there was any disappointments. We have an assigned service technician and Schneider has been excellent. Friendly, effective, professional, are his top qualities. Great job! Thank you! More

The service was excellent good customer service the service rep was very knowledgeable and courteous service rep was very knowledgeable and courteous More

I come here for service. It's not cheap (it's a Mercedes dealership), but they've always done excellent work without pressuring me to do anything extra. The staff is helpful, It's not cheap (it's a Mercedes dealership), but they've always done excellent work without pressuring me to do anything extra. The staff is helpful, and they do have a comfortable and well stocked waiting area. More

The service is exceptional. The staff is amazing. Jim Miniatis is the BEST! Thank you!!!! The staff is amazing. Jim Miniatis is the BEST! Thank you!!!! More

The Service Dept and especially Patrick are excellent at HC Merc in Somerville. They repair vehicles with honesty and integrity providing detailed reports of deficiencies or upcoming service needs based on HC Merc in Somerville. They repair vehicles with honesty and integrity providing detailed reports of deficiencies or upcoming service needs based on typical driving wear. They get work done quickly and provide new, top-quality loaner vehicles you may prefer to keep! More

Always First Class. Have been with this dealership for 20 years. Albert Berisha is simply an outstanding Service Advisor. He is not only extremely professional, but a Have been with this dealership for 20 years. Albert Berisha is simply an outstanding Service Advisor. He is not only extremely professional, but always goes beyond the call of duty to make sure to make my service experience as timely and convenient as possible. Greatly appreciated! Alexio, though fairly new at this dealership, was very helpful and has already adopted the high standards of Mercedes Benz. More

First time going there. People were kind, place was immaculate. Staff very friendly. Mr. Ryan was a delight to work with, he even drove my car around to the front of the bui People were kind, place was immaculate. Staff very friendly. Mr. Ryan was a delight to work with, he even drove my car around to the front of the building for me. I’m very happy with my experience! More

Great and fast service. Understood the problem with remote diagnostics and was able to troubleshoot immediatrly Understood the problem with remote diagnostics and was able to troubleshoot immediatrly More