Mercedes-Benz of Boston - Service Center

Great and fast service. Understood the problem with remote diagnostics and was able to troubleshoot immediatrly Understood the problem with remote diagnostics and was able to troubleshoot immediatrly More

As always great service and attention to detail. Dealership is spot on, clean, easy to get to, and personnel are very customer oriented. Dealership is spot on, clean, easy to get to, and personnel are very customer oriented. More

Always First Class. Have been with this dealership for 20 years. Albert Berisha is simply an outstanding Service Advisor. He is not only extremely professional, but a Have been with this dealership for 20 years. Albert Berisha is simply an outstanding Service Advisor. He is not only extremely professional, but always goes beyond the call of duty to make sure to make my service experience as timely and convenient as possible. Greatly appreciated! Alexio, though fairly new at this dealership, was very helpful and has already adopted the high standards of Mercedes Benz. More

Amazing, timely and professional service provided by everyone from porter to Service advisor Albert! Thank you everyone. everyone from porter to Service advisor Albert! Thank you everyone. More

Best Mercedes Dealership. I’ve been with the Dealership for over 20 yrs., and the customer service is exemplary. I’ve been with the Dealership for over 20 yrs., and the customer service is exemplary. More

And I quote “customers deserve the best service - Ryan R” (my service rep) 10/10 (my service rep) 10/10 More

Excellent service, Albert's attention is familiar and he explains very well the process of developing work for the vehicle explains very well the process of developing work for the vehicle More

Service was courteous, fast, and well-handled. Jimmy kept me in constant contact. Always a pleasure. Jimmy kept me in constant contact. Always a pleasure. More

Ronald Escobar took time out of his sales day to walk my wife and I through the dashboard features of her GLS after a service appointment. He went above and beyond for a customer who did not purchase the ve wife and I through the dashboard features of her GLS after a service appointment. He went above and beyond for a customer who did not purchase the vehicle from him (or the dealership)- can't say enough about how accommodating he was and how helpful he was in getting us up to speed so quickly. More

Horrible service. Somehow they always claim to be doing free to my car when my insurance or I have paid thousands of $ to get the car issues fixed. Same issue again. I Somehow they always claim to be doing free to my car when my insurance or I have paid thousands of $ to get the car issues fixed. Same issue again. I walked out of the dealer this time around and took my car for service at Mercedes Benz of Hanover. They always want to run unnecessary diagnoses to the car for issues they have created. Horrible sales service advisor and horrible dealer. More