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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
869 Reviews

869 Reviews of Mercedes-Benz of Boston - Service Center

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April 09, 2025

I could not be more satisfied with the service Lexie’s Jadendid a great job More

by Robert Passacantilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jadson Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Mercedes-Benz of Boston responded

Robert, thank you for the wonderful feedback! We're happy to hear Lexie provided excellent service during your visit and we hope to see you again in the future at Mercedes-Benz of Boston!

April 09, 2025

I was completely impressed by Albert professionalism and customer service.” He is amazing ,helped me more than i expected Thank you More

by Ephrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Mercedes-Benz of Boston responded

Ephrem, we're delighted to hear that Albert exceeded your expectations with his professionalism and customer service at Mercedes-Benz of Boston. Thank you for sharing this wonderful feedback!

April 07, 2025

My experience with the dealership is great. I have been treated the way I like to be treated,the service is top rated, people are really friendly and ready to hear and assist you with your prob More

by jjeanmar3@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Mercedes-Benz of Boston responded

Thank you for sharing your positive experience with us at Mercedes-Benz of Boston! We're delighted to hear that Schneider and our team provided top-notch service. Enjoy your GLS450, and we look forward to assisting you again in the future!

April 07, 2025

Albert has always been incredible taking care of me . He’s kind and always pleasant and extremely accommodating. Should he be unable to answer a specific question which is rare, the Manager Anthony is al More

by Debiidea
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience with Albert and Anthony at Mercedes-Benz of Boston! We're delighted to hear that their service has been accommodating and pleasant. We look forward to continuing to provide convenient solutions for all your needs!

April 05, 2025

Mike Robinson and the rest of the service team are top notch professionals. Great, efficient service every time, and always with a smile More

by Leslie Arsenault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Mercedes-Benz of Boston responded

Leslie, we're delighted to hear that Mike and the service team at Mercedes-Benz of Boston consistently provide you with great service. Thank you for your kind words!

April 05, 2025

Dealership/ Ryan sales extremely happy with all services. From the repair to the loaner car everyone so professional and polite . Great experience thank you. More

by sharonsullivan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Mercedes-Benz of Boston responded

Sharon, we're delighted to hear that Ryan and the team at Mercedes-Benz of Boston provided you with such a professional and pleasant experience. Thank you for sharing your positive feedback!

April 01, 2025

MOB is one of the best dealerships i have ever dealt with, easy professional and friendly More

by dmb_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wetzonis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Mercedes-Benz of Boston responded

We’re thrilled you had a great experience! Thanks for the five stars! - Mercedes-Benz of Boston

March 30, 2025

It's a great dealership good service,good customer service, the employee are friendly and they know what they doing More

by tineslw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Mercedes-Benz of Boston responded

Thank you for sharing your positive experience with us at Mercedes-Benz of Boston! We're delighted to hear that our team provided friendly and knowledgeable service. We look forward to serving you again in the future!

March 30, 2025

The service is top notch. My service advisor Scneider kept me updated throughout the whole process on what was going on with my car. Loaner was simple and easy process too. More

by Gottnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear that your experience with Schneider and the team at Mercedes-Benz of Boston was seamless! It's great to know that you appreciated the loaner process as well. We look forward to assisting you with all your future servicing needs!

March 30, 2025

Excellent communication and dedication to my vehicles issues, the speed and quality of repair was unbelievable. First class More

by Jbuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear about your positive experience with the team at Mercedes-Benz of Boston! Providing top-notch service and efficient repairs is our priority. Thank you for choosing us, and we look forward to assisting you in the future!