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Mercedes-Benz of Boston - Service Center
Somerville, MA
909 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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909 Reviews of Mercedes-Benz of Boston - Service Center
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July 15, 2025
Respectful, friendly, very helpful. . check everything what need to repaired and try to get everything done and get what I needed.. . check everything what need to repaired and try to get everything done and get what I needed.. More
by Debbiel36
Employees Worked With
July 14, 2025
Service at Mercedes of Boston is the best! I dropped off my car, met with my Service Advisor, Michael Robinson, to complete the paperwork and picked up my loner. Easy Peasy! Thank you Michael I dropped off my car, met with my Service Advisor, Michael Robinson, to complete the paperwork and picked up my loner. Easy Peasy! Thank you Michael for changing the batteries in my 2 key fobs. 😊. My car was ready when I returned. More
by MsCatinboston
Employees Worked With
July 03, 2025
The dealership is a First Class Operation. The staff are very professional and attentive to customers' needs. Jimmy is the ultimate customer service representative. The staff are very professional and attentive to customers' needs. Jimmy is the ultimate customer service representative. More
by alonzo.herring
July 01, 2025
Dealership was quick, easy, and effective with my vehicle service. Also relatively cheap and they gave me a ride to where I needed to go while my vehicle was serviced service. Also relatively cheap and they gave me a ride to where I needed to go while my vehicle was serviced More
by El97
Employees Worked With
July 01, 2025
All the employees on this dealership are professional and very friendly and very knowledgeable mechanics. very friendly and very knowledgeable mechanics. More
by El Amigo
Employees Worked With
June 26, 2025
Schneider was GREAT! !! Very attentive to/about my vehicle. My car needed work and he committed acted and explained to me what was going on. !! Very attentive to/about my vehicle. My car needed work and he committed acted and explained to me what was going on. More
by Pamct1964
Employees Worked With
June 26, 2025
Excellent service and stuff was amazing and jimmy was wonderful and helpful would recommend everyone to go there wonderful and helpful would recommend everyone to go there More
by mragbane
June 25, 2025
I’ve been working with MB of Boston for 10+ years . All is excellent. My latest experience was with Schneider who was most professional and absolutely excellent in every way. Car was delivered on t All is excellent. My latest experience was with Schneider who was most professional and absolutely excellent in every way. Car was delivered on time with no muss or fus on my part . Mr Schneider L handled it all. More
by Laura.rood
Employees Worked With
June 24, 2025
I receive the best service from Mike Robinson is the best he always take care of me and I appreciate it. Thank you, Mike. he always take care of me and I appreciate it. Thank you, Mike. More
by jendurox
June 23, 2025
Mercedes dealership fixed my sub frame. Jimmy their mechanic kept me in touch what was going on. It was an amazing experience. Jimmy their mechanic kept me in touch what was going on. It was an amazing experience. More
by patricia.nutile
