Mercedes-Benz of Boston - Service Center

Albert Berisha’s professionalism, technical expertise, on-time delivery of assignments and honesty in working with his clients make him the backbone of Mercedes Benz of Boston’s service department. My fam on-time delivery of assignments and honesty in working with his clients make him the backbone of Mercedes Benz of Boston’s service department. My family and I had many MBs over the years but would not want anyone else in charge of our cars’ maintenance and well-being. Albert personifies excellence in Client Relationship Management. MB of Boston‘s management is blessed to have a professional like Albert on board. More

The service center is always very clean and efficient I want to give a shout out to Albert Berisha, always polite , attentive, knowledgeable He seems to understand what the issues are with my car. Always m want to give a shout out to Albert Berisha, always polite , attentive, knowledgeable He seems to understand what the issues are with my car. Always make sure my car is ready when I need it. I think the management team needs to congratulate him for " job well done !!!" to encourage the other service personnel . That is the reason I stay with Benz and this service center since they are opened More

The whole team was awesome. Matt, Sharon and the Valet supervisor. Very accommodating and friendly. Matt, Sharon and the Valet supervisor. Very accommodating and friendly. More

Mike (Michael Robinson @ Mercedes-Benz of Boston) is knowledgeable, identifies issues and explains in detail, prioritizes the problems which makes it easy for decisions for next steps. Gives good honest knowledgeable, identifies issues and explains in detail, prioritizes the problems which makes it easy for decisions for next steps. Gives good honest advice. Thank you, Mike. More

Efficient. They have very attentive employees. They are out to make the car experience as pleasant and quick as possible. They have very attentive employees. They are out to make the car experience as pleasant and quick as possible. More

Great dealership top notch workers great customer service I wouldn’t go anywhere else Boston Mercedes in Somerville is the best and a big thank you to Gil and Albert they are the best I wouldn’t go anywhere else Boston Mercedes in Somerville is the best and a big thank you to Gil and Albert they are the best More

Convenient location, knowledgeable staff, clean loaner cars, Friendly service people. Piece of mind that my car will be serviced correctly. cars, Friendly service people. Piece of mind that my car will be serviced correctly. More

Always very responsive whenever an out of regular service cycle develops. These and regular service intervals easy to schedule. I have always found the work thorough and reasonably priced. cycle develops. These and regular service intervals easy to schedule. I have always found the work thorough and reasonably priced. More

Easy to schedule an appointment. My Service Advisor Michael Robinson was fabulous. He did a great job managing the service area and handling request from many customers! I appreciat My Service Advisor Michael Robinson was fabulous. He did a great job managing the service area and handling request from many customers! I appreciated his thoughtfulness with answering my questions and managing my service appointment today. More

They done great job to my car. They are very friendly. I recommended 🤩 all the employees treat me with a bright smile ☺️ They are very friendly. I recommended 🤩 all the employees treat me with a bright smile ☺️ More