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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
869 Reviews

869 Reviews of Mercedes-Benz of Boston - Service Center

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June 20, 2023

Support and service at Mercedes-Benz is always top notch, courteous and professional! I recommend their service department against other dealerships I have dealt with. More

by Richv0722
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Mercedes-Benz of Boston responded

We're so glad to hear that you had a top-notch experience with our service department! Thank you for recommending us and choosing Mercedes-Benz of Boston. We appreciate your support!

June 12, 2023

Service department did a great job. Patrick and team have always looked after my car More

by ingrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Mercedes-Benz of Boston responded

We're happy to hear Patrick was so helpful during your recent service appointment! Thank you for being part of our Mercedes-Benz of Boston family! We'll see you next time!

June 09, 2023

I live only 5 miles from a Mercedes dealership but I make it a point to travel 20 miles to Mercedes - Benz of Boston because of their excellent service. I’ve been driving an S class for the past 25 year More

by Mercedes Benz forever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amel Memic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip McCarty
Jun 12, 2023 -

Mercedes-Benz of Boston responded

Keith, thank you so much for the fantastic review! We appreciate you making the 20-mile drive to work with us here at Mercedes-Benz of Boston and are thrilled to hear that Albert & the team continue to provide you with such fantastic service. Thanks again for all of your support over the years and we'll see you at your next visit!

June 07, 2023

I would like to express my utmost admiration for Mr. Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I hav More

by Aliyev Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share this fantastic feedback, Aliyev! Albert always takes such wonderful care of his customers and we certainly consider ourselves lucky to have him on our team. Thanks for being a Mercedes-Benz of Boston customer - we look forward to seeing you next time!

June 07, 2023

I would like to express my utmost admiration for Mr. Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I hav More

by Aliyev Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share this fantastic feedback, Aliyev! Albert always takes such wonderful care of his customers and we certainly consider ourselves lucky to have him on our team. Thanks for being a Mercedes-Benz of Boston customer - we look forward to seeing you next time!

June 06, 2023

They are very knowledgeable about the Mercedes Benz, their customer service and care is remarkable. They keep the vehicle owner updated by every progress while it’s in the shop. More

by Blessing Naigaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mercedes-Benz of Boston responded

We are delighted to hear that you had a remarkable experience working with our team here at Mercedes-Benz of Boston! Thank you for taking the time to share your kind review with us. We hope to serve you again in the future!

Jun 07, 2023 -

Blessing Naigaga responded

You’re very welcome. Thank you too.

June 06, 2023

MB of Boston is the best place in New England to have your car serviced. I split my time between Boston and southern Rhode Island and if my car needs service when I am in RI I will always drive the almo More

by john.glynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mercedes-Benz of Boston responded

Wow, thank you so much for the kind review, John! Jimmy & the team are truly honored to help take care of your vehicle and look forward to your next visit here at Mercedes-Benz of Boston!

June 03, 2023

I like this dealership. Convenient location and professional people who seem to care about giving good service to their customers. I will be leasing my next vehicle from her More

by Elisa.daley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mercedes-Benz of Boston responded

We're so glad you enjoy visiting Schneider and our team, Elisa! We appreciate you letting us know that we've earned your business and hope you come to see us for your next lease in the future! Thank you! - Mercedes-Benz of Boston

June 01, 2023

Thank you Jimmy and the service team for making sure that my car is safe and in great condition. It’s always a pleasure to deal with employees at MB they are knowledgeable,helpful and caring about their cli More

by lucyna.blanken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Mercedes-Benz of Boston responded

We appreciate your kind words, Lucyna! Thanks for trusting Jimmy & the Mercedes-Benz of Boston team with your vehicle and please don't hesitate to reach out the next time we can be of assistance!

June 01, 2023

Fantastic service. This dealership truly offers a world class experience, whether you are visiting for sales or service. Every part of my visit was pleasant, quick, an More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Jun 05, 2023 -

Mercedes-Benz of Boston responded

We're thrilled you had a fantastic experience at Mercedes-Benz of Boston, David! Thank you for recommending us and please don't hesitate to reach out the next time we can be of assistance!

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