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Mercedes-Benz of Boston - Service Center
Somerville, MA
858 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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858 Reviews of Mercedes-Benz of Boston - Service Center
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May 11, 2023
Reliable , efficient , service oriented, accommodating and easy to work with. Very customer service oriented, polite and considerate. and easy to work with. Very customer service oriented, polite and considerate. More
by dascrenci
Employees Worked With
May 10, 2023
Excellent outstanding service Patrick is great, understands the problem and quick to resolve my questions. I am a happy customer Thank you understands the problem and quick to resolve my questions. I am a happy customer Thank you More
by Lstucker1
Employees Worked With
May 09, 2023
My experience with Mercedes Benz of Boston was exceptional. Schneider, my service advisor, went the extra mile to ensure all my questions and concerns were addressed. I would highly recommend him exceptional. Schneider, my service advisor, went the extra mile to ensure all my questions and concerns were addressed. I would highly recommend him if your Mercedes needs service. In a time when I have been disappointed with the service department for other cars I own I find Mercedes of Boston has a highly skilled and professional team and I rate them an A+ service department. More
by A
Employees Worked With
May 08, 2023
Good service with details report for car inspection. Primary problem was addressed and fixed meeting all specs Primary problem was addressed and fixed meeting all specs More
by laijxcar
Employees Worked With
May 08, 2023
As always i had my Mercedes Benz serviced at mercedes benz of Somerville patrick was my service advisor he took good care of my car everything that I needed to be done was perfectly done on time benz of Somerville patrick was my service advisor he took good care of my car everything that I needed to be done was perfectly done on time More
by Mohamed charkaoui
Employees Worked With
May 08, 2023
Schneider is an excellent service associate providing helping information in a friendly manner. Erika was always helpful as well. helping information in a friendly manner. Erika was always helpful as well. More
by cpthoms
May 08, 2023
Excellent dealership. Every time I go there I have good experience. Tech advisors are knowledgeable and helpful. Stuff is very polite and friendly. Every time I go there I have good experience. Tech advisors are knowledgeable and helpful. Stuff is very polite and friendly. More
by mizaret
May 04, 2023
Best management best employees and mechanics, easy to schedule an appointment and service is fast schedule an appointment and service is fast More
by safetoboni
May 01, 2023
Jimmy is the best! And everyone I come in contact with treats me as if I am their only customer And everyone I come in contact with treats me as if I am their only customer More
by Pburkeh
Employees Worked With
May 01, 2023
Mike in service was the most helpful . I bought my call 2 weeks before and had a flat tire. He stayed late to help me and my car was ready in 2 hours. I will be asking for him to help me I bought my call 2 weeks before and had a flat tire. He stayed late to help me and my car was ready in 2 hours. I will be asking for him to help me next time. Too bad I can not remember his last name More
by lameh
Employees Worked With
