Mercedes-Benz of Boston - Service Center

My experience with Mercedes Benz of Boston was exceptional. Schneider, my service advisor, went the extra mile to ensure all my questions and concerns were addressed. I would highly recommend him exceptional. Schneider, my service advisor, went the extra mile to ensure all my questions and concerns were addressed. I would highly recommend him if your Mercedes needs service. In a time when I have been disappointed with the service department for other cars I own I find Mercedes of Boston has a highly skilled and professional team and I rate them an A+ service department. More

Excellent dealership. Every time I go there I have good experience. Tech advisors are knowledgeable and helpful. Stuff is very polite and friendly. Every time I go there I have good experience. Tech advisors are knowledgeable and helpful. Stuff is very polite and friendly. More

As always i had my Mercedes Benz serviced at mercedes benz of Somerville patrick was my service advisor he took good care of my car everything that I needed to be done was perfectly done on time benz of Somerville patrick was my service advisor he took good care of my car everything that I needed to be done was perfectly done on time More

Good service with details report for car inspection. Primary problem was addressed and fixed meeting all specs Primary problem was addressed and fixed meeting all specs More

Schneider is an excellent service associate providing helping information in a friendly manner. Erika was always helpful as well. helping information in a friendly manner. Erika was always helpful as well. More

Best management best employees and mechanics, easy to schedule an appointment and service is fast schedule an appointment and service is fast More

Mike in service was the most helpful . I bought my call 2 weeks before and had a flat tire. He stayed late to help me and my car was ready in 2 hours. I will be asking for him to help me I bought my call 2 weeks before and had a flat tire. He stayed late to help me and my car was ready in 2 hours. I will be asking for him to help me next time. Too bad I can not remember his last name More

Jimmy is the best! And everyone I come in contact with treats me as if I am their only customer And everyone I come in contact with treats me as if I am their only customer More

As usual, service was great as the dealership was able to identify issues and fix my car on a timely basis. identify issues and fix my car on a timely basis. More

Dealership is great up until they have your money. After that, all down hill. They do not deliver on promised time frames. They make false statements to get you back in then offer their “apologies” wh After that, all down hill. They do not deliver on promised time frames. They make false statements to get you back in then offer their “apologies” when you call them on it. Incredibly inconvenient location and they do nothing to help make up for that. More