Mercedes-Benz of Boston - Service Center

Great. Responsive to everything. Good experience. They go out of their way. I would recommend them to anyone Responsive to everything. Good experience. They go out of their way. I would recommend them to anyone More

It was a pleasure working with Michael Vo. He took the trouble to understand my situation and recommended the best solution in the circumstances. He followed up during the time the car was bei He took the trouble to understand my situation and recommended the best solution in the circumstances. He followed up during the time the car was being serviced with timely updates and photographs of the state before the repair and some of the parts being used. I look forward to working with him future. I have been going to Mercedes-Benz of Boston for over a decade and always had a very positive experience with them. More

Mercedes of Boston takes professionalism and thoroughness to the next level compared to other dealerships I deal with for our work vehicles. Our service advisors, Schneider & Jimmy, keep me informed and are to the next level compared to other dealerships I deal with for our work vehicles. Our service advisors, Schneider & Jimmy, keep me informed and are easily reached if I have questions. Our E-class wagon is always returned promptly and as close as possible to 'new' condition. The scheduled service visits are positive experiences with all my questions answered. Looking forward to buying our next Mercedes from them. More

Very friendly and helpful, I am very satisfied with advisor Schneider’s service. Great work! advisor Schneider’s service. Great work! More

First time at the dealership and it was amazing can’t complaining at all. I would go back again complaining at all. I would go back again More

Excellent service, promptly made reservation, picked up car and delivered after routine maintenance, with car washed and cleaned inside. Highly recommended. car and delivered after routine maintenance, with car washed and cleaned inside. Highly recommended. More

Jimmy is the best service officer in North America His is the cream of the cream of all times is the cream of the cream of all times More

I am always treated with kindness and respect. Patrick and Snyder did everything possible to accommodate me when I showed up late on Saturday to return the loaner car and pick up my serviced car. Patrick and Snyder did everything possible to accommodate me when I showed up late on Saturday to return the loaner car and pick up my serviced car. There are other attractive autos currently available, but your dealership definitely has the edge and keeps me coming back. Thank you! More

Mike Robinson and Julio were exceptional! My maintenance visit this past Wednesday could not have gone any smoother Thank you so much for always making me feel like a VIP Happy Holidays! My maintenance visit this past Wednesday could not have gone any smoother Thank you so much for always making me feel like a VIP Happy Holidays! More

Services are excellent and professional. Personnel’s friendly and helpful. We experienced a very pleasant trip to the dealership for this service. Thanks for the expertise of the whole Merce Personnel’s friendly and helpful. We experienced a very pleasant trip to the dealership for this service. Thanks for the expertise of the whole Mercedes-Benz of Boston team. More