Mercedes-Benz of Boston - Service Center

My service coordinator Michael Robinson was very helpful and guiding me to what I needed to do next. The most Important issue to him was my family safety. and guiding me to what I needed to do next. The most Important issue to him was my family safety. More

Had an issue with my MB Van that was disabling it. They saw it on short notice and repaired knowing that I was stuck without it while traveling. Big thanks to Mike Robinson in service and all the frie They saw it on short notice and repaired knowing that I was stuck without it while traveling. Big thanks to Mike Robinson in service and all the friendly staff. While I no longer live in this area, I did for 25 years and always gave my business to them when I needed a new car and I highly recommend you do too, you won’t be disappointed. More

Went in to service my GLE53 AMG with Patrick Titshaw. I had an excellent experience as Patrick made the entire process as transparent as possible. I had an excellent experience as Patrick made the entire process as transparent as possible. More

Called and was able to have my car serviced that same day(Saturday) and received a loaner day(Saturday) and received a loaner More

Service department was attentive and handled the problem with ease. The service rep Jimmy was a pleasure to deal with. with ease. The service rep Jimmy was a pleasure to deal with. More

Schneider Limose gave me excellent advice and timely service. I would recommend him highly to other customers. service. I would recommend him highly to other customers. More

I have been a customer for years besides buying my Mercedes my wife’s Mercedes and my children cars. The name of the game is service and you are excellent at it. Mercedes my wife’s Mercedes and my children cars. The name of the game is service and you are excellent at it. More

I have been dealing with this dealership for about 30 years. They employ some of the most professional people I have dealt with in the automotive industry. Of particular mention is Patrick Titshaw. Patri years. They employ some of the most professional people I have dealt with in the automotive industry. Of particular mention is Patrick Titshaw. Patrick is the service advisor who handles my Mercedes GLE 43 as well as repair work on Monday 38 year old Mercedes SL. He is a true professional and is what makes me return to this dealership for maintenance and repair of both of my Mercedes vehicles. More

Service was great and completed on time as promised. I definitely will return for future service 👍🏽 I definitely will return for future service 👍🏽 More

I am a first time Mercedes owner and I can’t believe I didn’t buy one sooner. The car is great but the service is outstanding! Best I’ve ever had. Erica, my service advisor is incredibly skilled when it didn’t buy one sooner. The car is great but the service is outstanding! Best I’ve ever had. Erica, my service advisor is incredibly skilled when it comes to presenting what needs to be done and what the process is going to be. If all service advisers are like her, they’ll have zero customers buying another brands More