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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
909 Reviews
Call Service Center (617) 666-4100

909 Reviews of Mercedes-Benz of Boston - Service Center

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February 05, 2023

The work was done very efficiently and professionally very satisfied with the result, recommend very highly More

by Varta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2023 -

Mercedes-Benz of Boston responded

We appreciate this kind five-star review for our team! We look forward to helping you maintain your vehicle again in the future! Thank you! - Mercedes-Benz of Boston

February 01, 2023

Great service. Fast. Attentive. Courteous. Arranged for rides from and back to dealership. Easy pick up and payment. Just all around great. More

by JTAngley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2023 -

Mercedes-Benz of Boston responded

Thank you for sharing your high rating! We're so happy that we provided you with an excellent appointment! We look forward to seeing you next time at Mercedes-Benz of Boston!

January 31, 2023

Everyone was very nice and professional. My cat was repaired and I felt they were honest More

by veecougar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2023 -

Mercedes-Benz of Boston responded

Thank you for sharing your review! -Mercedes-Benz of Boston

January 28, 2023

Professional, thorough, and made sure to take care of us Schneider Limose our service advisor was great. More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schneider Limose
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Jan 30, 2023 -

Mercedes-Benz of Boston responded

Thank you for the excellent feedback about your experience, Rudy! Schneider & the team hope to see you again next time here at Mercedes-Benz of Boston!

January 19, 2023

Great service overall, the staff are always courteous, attentive and ensure your needs are met. More

by sokojie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Boston responded

Thank you for being a Mercedes-Benz of Boston customer! Our team is grateful for your support and looks forward to your next visit!

January 16, 2023

Excellent and dependable service at Mercedes-Benz of Boston, working with Patrick Titshaw and Michael Robinson. More

by t.beddall
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Mercedes-Benz of Boston responded

Thank you for the kind comments! Patrick, Michael & the rest of the Mercedes-Benz of Boston team look forward to seeing you again next time!

January 09, 2023

My service advisor was very knowledgeable and professional. 10 out of 10 rating . I would recommend him to anyone More

by Hkprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Mercedes-Benz of Boston responded

We appreciate the wonderful feedback about your recent experience here at Mercedes-Benz of Boston! Please don't hesitate to reach out if we can be of service again in the future!

January 06, 2023

I brought my c43 in for a recall ecu update & the service was great! They even cleaned my car. Very friendly dealership! More

by Ari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vo
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Jan 06, 2023 -

Mercedes-Benz of Boston responded

Thank you for visiting Mercedes-Benz of Boston! We appreciate you trusting us with your C43 and hope we can be of service again in the future. Take care!

January 02, 2023

I always have a positive experience here. Patrick Titshaw in Service and Carlos Romero is sales and after-sales are excellent. They take very good care of my needs and honor my decade long lo More

by Sohang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Murphy, Carlos Romero
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Jan 05, 2023 -

Mercedes-Benz of Boston responded

Patrick and Carlos are so glad to help, Sohang! Thank you for trusting Mercedes-Benz of Boston with your vehicle's service needs!

January 01, 2023

Great. Responsive to everything. Good experience. They go out of their way. I would recommend them to anyone More

by kw1923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Mercedes-Benz of Boston responded

Thank you for the great review! We appreciate your support and look forward to your next visit with us here at Mercedes-Benz of Boston!

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