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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
876 Reviews

876 Reviews of Mercedes-Benz of Boston - Service Center

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July 05, 2022

Professional and friendly staff. Excellent service in a timely manner. Highly recommend Mercedes-Benz of Boston. More

by Kerri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Mercedes-Benz of Boston responded

Your comment means the world to us! We look forward to doing business with you again! -Mercedes-Benz of Boston

July 05, 2022

If you looking to get service for your car this is the bast dealer . All the employees are friendly and helpful More

by Lisenko M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Mercedes-Benz of Boston responded

Thanks for the five stars, Lisenko! We hope to see you back here at Mercedes-Benz of Boston for all of your future automotive needs!

July 02, 2022

While service at this location is always excellent, my recent experience was truly exceptional - especially given the fact that my car was serviced, as well as picked up and returned, when half the depa More

by hifella1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Mercedes-Benz of Boston responded

Wow! Thank you so much for your awesome rating and feedback! We're so glad to have you as a Mercedes-Benz of Boston customer and look forward to seeing you again!

July 01, 2022

Service scheduling was simple, availability met my needs, drop off, pick up and quality of service was great. All work and final invoice was as predicted. More

by Ridr001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your review! We're happy that our team catered to your needs! See you next time at Mercedes-Benz of Boston!

June 23, 2022

Relatively less painful to buy a car here than at most dealerships. Large service department so there's a bit of red tape, but the quality of service is excellent - expensive compared to an independent s More

by msandman1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Mercedes-Benz of Boston responded

Thank you for taking the time to leave us a review. We appreciate the feedback, as well as your continued support, and look forward to seeing you at your next visit. Take care!

June 23, 2022

Everybody at the dealer in Boston is very friendly , courteous and eager to help you. They are the best. More

by GiangregoriofFred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amel Memic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vo
Jun 23, 2022 -

Mercedes-Benz of Boston responded

Thank you for the five stars! We hope to see you here again. -Mercedes-Benz of Boston

June 23, 2022

My family have purchased and serviced our Mercedes vehicles at Chambers Motorworks of Boston for years. We’ve always been treated fairly and kindly and professionally by both sales, parts and service More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Picardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Veloso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vo
Jun 24, 2022 -

Mercedes-Benz of Boston responded

Hi Phil, thank you for taking the time to post this review for us. We hope to see you back here for many visits to come! -Mercedes-Benz of Boston

June 22, 2022

I had an appointment with Patrick to have an oil change done but was given the news that I needed to replace my entire subframe and brake lines on my C350 due to rust. Patrick worked with me extensively to More

by Eris.dhroso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Mercedes-Benz of Boston responded

Thank you for the five stars, Eris! We're glad to hear that Patrick could assist you during your visit with us and we hope to see you again! -Mercedes-Benz of Boston

June 22, 2022

I had to take my car in for service and was very pleased with the person that assisted me . He was very diligent to explain what was needed and the work was done promptly. More

by albertomustone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Mercedes-Benz of Boston responded

Thank you for visiting Mercedes-Benz of Boston! We're happy to hear our team took great care of you and we hope we can be of service again in the future. Take care!

June 22, 2022

Great service from everyone there. Friendly, efficient. Expert care and knowledge and dog treats, too! More

by Anon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk team ??????????, Michael Vo
Jun 23, 2022 -

Mercedes-Benz of Boston responded

Thank you for the kind feedback! We're happy to hear you had a great visit with our team here at Mercedes-Benz of Boston and we hope to see you again next time!

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