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Mercedes-Benz of Boston - Service Center
Somerville, MA
869 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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869 Reviews of Mercedes-Benz of Boston - Service Center
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January 26, 2022
Jimmy from Mercedes of Boston provided excellent service… knowledgeable, courteous, very attentive and kept me informed. Overall an excellent experience. knowledgeable, courteous, very attentive and kept me informed. Overall an excellent experience. More
by Suziemackie07
Employees Worked With
January 26, 2022
Michael Vo was knowledgeable courteous and efficient . He maintained contact with me during my service day - completely satisfied customer maintained contact with me during my service day - completely satisfied customer More
by Jay
January 19, 2022
All problems, repairs serviced quickly. Service department representatives engaging, and knowledgeable. I will continuously have my vehicle always serviced here. department representatives engaging, and knowledgeable. I will continuously have my vehicle always serviced here. More
by Awade
Employees Worked With
January 17, 2022
I have been a Herb Chambers dealership fan for years. Somerville Mecedes Benz takes my sales and service experience to a whole new level. My service advisor Erica, has treated me like family from day one Somerville Mecedes Benz takes my sales and service experience to a whole new level. My service advisor Erica, has treated me like family from day one. It would be hard to buy from anyone else. Thank you SMB and Erica!! More
by MTD
Employees Worked With
Other Employees :
Carlos Romero, William Oliveira
January 15, 2022
Erika was very professional and polite.I felt very comfortable with her.Everything went well. comfortable with her.Everything went well. More
by michelcollazo1985
January 13, 2022
My recent service at Mercedes of Boston was outstanding! They arranged to pick up and deliver my car exactly when they said they would. Patrick followed through on my concern about a key fob that required They arranged to pick up and deliver my car exactly when they said they would. Patrick followed through on my concern about a key fob that required battery replacement every few weeks. He arranged to have it thoroughly tested and ultimately replaced it it with a new one. Even a seemingly small problem was treated with a high degree of professionalism and courtesy. More
by srlboston
Employees Worked With
January 12, 2022
Very professional. Kept me informed of all work needed to my vehicle and made sure it was ready at the time promised. my vehicle and made sure it was ready at the time promised. More
by dennisbynum64
Employees Worked With
January 07, 2022
Top notch service. Kudos to Jimmy especially. Very professional from the moment you drive into the garage. Car comes back cleaned and all work that was promised completed. I never have any trepidation professional from the moment you drive into the garage. Car comes back cleaned and all work that was promised completed. I never have any trepidation’s bringing my vehicle in for service. More
by richansara
Employees Worked With
Other Employees :
Sharon and Shannon in the cashier department also a pleasure
January 04, 2022
The service was easy to make appointment and very prompt. They did what I requested and my car looks great. They did what I requested and my car looks great. More
by powerskni
Employees Worked With
January 03, 2022
Always an easy process when I bring my car in, either with or without an appointment. Albert is always very helpful an attentive to both mine abs my car’s needs. with or without an appointment. Albert is always very helpful an attentive to both mine abs my car’s needs. More
by Joe B
Employees Worked With
