Mercedes-Benz of Boston - Service Center
Somerville, MA
869 Reviews of Mercedes-Benz of Boston - Service Center
Jimmy from Mercedes of Boston provided excellent service⦠knowledgeable, courteous, very attentive and kept me informed. Overall an excellent experience. knowledgeable, courteous, very attentive and kept me informed. Overall an excellent experience. More
Michael Vo was knowledgeable courteous and efficient . He maintained contact with me during my service day - completely satisfied customer maintained contact with me during my service day - completely satisfied customer More
All problems, repairs serviced quickly. Service department representatives engaging, and knowledgeable. I will continuously have my vehicle always serviced here. department representatives engaging, and knowledgeable. I will continuously have my vehicle always serviced here. More
I have been a Herb Chambers dealership fan for years. Somerville Mecedes Benz takes my sales and service experience to a whole new level. My service advisor Erica, has treated me like family from day one Somerville Mecedes Benz takes my sales and service experience to a whole new level. My service advisor Erica, has treated me like family from day one. It would be hard to buy from anyone else. Thank you SMB and Erica!! More
Erika was very professional and polite.I felt very comfortable with her.Everything went well. comfortable with her.Everything went well. More
My recent service at Mercedes of Boston was outstanding! They arranged to pick up and deliver my car exactly when they said they would. Patrick followed through on my concern about a key fob that required They arranged to pick up and deliver my car exactly when they said they would. Patrick followed through on my concern about a key fob that required battery replacement every few weeks. He arranged to have it thoroughly tested and ultimately replaced it it with a new one. Even a seemingly small problem was treated with a high degree of professionalism and courtesy. More
Very professional. Kept me informed of all work needed to my vehicle and made sure it was ready at the time promised. my vehicle and made sure it was ready at the time promised. More
Top notch service. Kudos to Jimmy especially. Very professional from the moment you drive into the garage. Car comes back cleaned and all work that was promised completed. I never have any trepidation professional from the moment you drive into the garage. Car comes back cleaned and all work that was promised completed. I never have any trepidationās bringing my vehicle in for service. More
The service was easy to make appointment and very prompt. They did what I requested and my car looks great. They did what I requested and my car looks great. More
Always an easy process when I bring my car in, either with or without an appointment. Albert is always very helpful an attentive to both mine abs my carās needs. with or without an appointment. Albert is always very helpful an attentive to both mine abs my carās needs. More