Mercedes-Benz of Boston - Service Center
Somerville, MA
869 Reviews of Mercedes-Benz of Boston - Service Center
First is the professionalism of the team toward the customer and each other - Second is the cleanliness of the facility. I was pleased with the updates while I waited and being escorted and introduce customer and each other - Second is the cleanliness of the facility. I was pleased with the updates while I waited and being escorted and introduced to the person accepting my payment. The wash and front vacuum was appreciated. My favorite was having the door opened for me when leaving- nice touch! More
Fast and reliable. The service is always great every time i come. And Patrick is the best at what he does. i come. And Patrick is the best at what he does. More
Agent Patrick was abrupt and not interested to provide details. His colleagues were much nicer when they assisted him details. His colleagues were much nicer when they assisted him More
I just had my car detailed at Mercedes-Benz of Boston. They have been servicing it for 19 years now and I love how knowledgable and caring they are. I think they love my car as much as I do! I can't say e They have been servicing it for 19 years now and I love how knowledgable and caring they are. I think they love my car as much as I do! I can't say enough good things about service rep Patrick Titshaw. He is smart, reliable and a trusted partner when it comes to taking care of my car. More
Great service experience. Good scheduling and follow up. Documentation was very comprehensive. Pricing was appropriate. Documentation was very comprehensive. Pricing was appropriate. More
I can always rely on Mercedes of BostonFor being there I can always rely on Mercedes of Boston For being there for me at all times I can always rely on Mercedes of Boston For being there for me at all times More
Very attentive and kept me informed. I have always had a good experience with the dealership good experience with the dealership More
My boyfriend brought the car in. Said everyone was so nice and attentive. He loved the coffee and pastry. Out of the 4 places he took the car for a tire, Mercedes was the only place that was willing to r nice and attentive. He loved the coffee and pastry. Out of the 4 places he took the car for a tire, Mercedes was the only place that was willing to replace only one and not 4. You know that car best. He said he wished he’d brought it there in the first place. Thank you. More
Mercedes Benz of Boston is very reliable and always have confidence with service . I know I will get the best work done on my car. confidence with service . I know I will get the best work done on my car. More