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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.8
1,585 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,585 reviews

May 05, 2025

Rachelle and the GM accomplished the impossible by ensuring that my 2013 E350 Convertible was repaired thoroughly after a rough start and that I had a reliable source of transportation to and from emp More

by garlingtonhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025

Factory warranty repairs. Twice in for service and still not fixed. Next appointment available to look at it for a third time is a month out. The people there are great to wor More

by kenmccoskey
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Mercedes-Benz of Columbus responded

Hi Ken, thank you for sharing your experience with us. We're sorry to hear about the ongoing issues with your vehicle and the delay in scheduling your next appointment. We strive to provide excellent service and would like the opportunity to resolve this matter promptly. Please reach out to us so we can address your concerns and find a suitable solution. We appreciate your patience and understanding.

May 02, 2025

Haley was very patient and tried to find a solution to my extra key problem. I’ll be back soon! More

by dallasgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

Rachelle is a top tier advisor to work with. Prompt and is very helpful in explaining repairs that are needed. Can't thank the service team enough! More

by alec.w.manning0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear our team, especially Rachelle, was able to make your experience a great one. We appreciate you choosing us and look forward to the opportunity to help in the future!

April 28, 2025

The best cars. The most knowledgeable sales people! highly recommend this dealership to all who are interested! More

by BETHMKNIGHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, and we're thrilled to hear your recommendation. We look forward to serving you and others in the future!

April 25, 2025

I have never had a better experience buying a car. Thank you! Malcom was terrific! More

by mccallcortney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Rusell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

April 25, 2025

They were applying a recall to vehicle. this was due in a professional and timely manner. There was no cost to me. More

by ashley48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're pleased to hear that your recall service was handled professionally and efficiently. We appreciate your trust in us and look forward to assisting you in the future!

April 24, 2025

Thanks for great service, Jason was quick to identify my tire issue and get it resolved. More

by EMHILLEY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Goodroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Mercedes-Benz of Columbus responded

Thanks for the five-star rating! We appreciate your business!

April 24, 2025

I had avoided Mercedes-Benz of Columbus for years due to an occurrence that happened years ago, and I purchased my last two Mercedes-Benz's elsewhere. I'm glad that I gave them another try. Malcolm Waller More

by drmommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're thrilled to hear that Malcolm and Debi provided you with such excellent service. We're grateful to have customers like you and are delighted to have earned back your loyalty. We look forward to serving you again in the future!

April 24, 2025

Very good customer service. Curtius and professional. Work completed on time and at the price quoted. More

by DBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that you received courteous and professional service, and that the work was completed on time and at the quoted price. We appreciate your business and look forward to serving you again in the future!

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