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Mercedes-Benz of Columbus
Columbus, GA
1,597 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,597 reviews
May 28, 2025
Outstanding service from drop off to pick up. We absolutely love Rachelle at Mercedes-Benz of Columbus Service Dept.!! We absolutely love Rachelle at Mercedes-Benz of Columbus Service Dept.!! More
by blackr
Verified Customer
May 27, 2025
The people are nice at this dealership. The service time could improve. I was there 3 hours or more for a single tire! The service time could improve. I was there 3 hours or more for a single tire! More
by Kim
May 27, 2025
Easy to work with. They went out of their way to obtain the car my wife desired. They went out of their way to obtain the car my wife desired. More
by RMARCUS316
May 23, 2025
I'm very pleased with the courteous service I received from the friendly and efficient staff. from the friendly and efficient staff. More
by Andy Wendt
Employees Worked With
Other Employees :
Evelyn Tolbert
May 23, 2025
Haley was so helpful in service . They recommended what needed to be done and made it happen that day . I highly recommend Columbus Mercedes ! They recommended what needed to be done and made it happen that day . I highly recommend Columbus Mercedes ! More
by aujenng
Employees Worked With
Haley
May 22, 2025
Dominque sold me the suv very patience and polite young man. He answered all my questions no matter how many times I asked the same thing. Lauren in service I think the two of them are working as a team, t man. He answered all my questions no matter how many times I asked the same thing. Lauren in service I think the two of them are working as a team, two young adults with the same patience and politeness. Lauren knew I didn’t know anything about tires but she took her time to explain things to me without making me uncomfortable because I was clueless.The waiting area was awesome I was offered water and a snack plus I meet a new friend in the waiting area - she asked was it my first visit and said oh your are going to love everything about your vehicle and the service. More
by klkag
May 16, 2025
Outstanding. Service from beginning to end! So grateful for such a warm, pleasant, matter expert in car care! Aim to please the customer! A Blessing to have your Service from beginning to end! So grateful for such a warm, pleasant, matter expert in car care! Aim to please the customer! A Blessing to have your company a helpful, dedicated part of our family! Thanks for caring, positive, professional attitude! So grateful! More
by dubose007
May 16, 2025
Great service, as usual. Gave me a quick & accurate estimate, scheduled appointment, quick & easy check-in, comfortable waiting area with drinks & snacks, easy & check-out & Gave me a quick & accurate estimate, scheduled appointment, quick & easy check-in, comfortable waiting area with drinks & snacks, easy & check-out & payment. Thank you! More
by CaptainBobPhillips
May 13, 2025
Josh and team( everyone that work on this purchase) made the process seamless. My vehicle was delivered with care by Mike who was friendly and communicative. Debi was also very informative and responsive. T the process seamless. My vehicle was delivered with care by Mike who was friendly and communicative. Debi was also very informative and responsive. Thank you MB of Columbus! More
by jewelmscott
May 12, 2025
Haley went above and beyond to solve the problem I had. She is really great to work with. Ultimately the problem didn't have the fix we expected, but she was able to provide a substitute solution and did i She is really great to work with. Ultimately the problem didn't have the fix we expected, but she was able to provide a substitute solution and did it with a great attitude. More
by Lisa Horwitz
Employees Worked With
