Mercedes-Benz of Columbus

Traveling in our motor home our check engine light came on. We located this dealership and after speaking with Jerry McIntyre on the phone decided it was safe to drive. We were there in an hour and he took on. We located this dealership and after speaking with Jerry McIntyre on the phone decided it was safe to drive. We were there in an hour and he took care of us immediately. Our problem was solved and we were back on the road. I can not say enough good things about everyone we were in contact with. Mercedes should be proud to have their nam associated with this dealership. More

Great Customer Service, could not have asked for better folks. So much better and friendlier than the Jack Ingram folks in my own state which is sad. With those folks you take your car in, hat in hand, and folks. So much better and friendlier than the Jack Ingram folks in my own state which is sad. With those folks you take your car in, hat in hand, and pretty much beg them to take your money. With this team they act like YOU are actually important and provide superior customer service, and with the amount of money I have spent with them this year I not only am being asked to the Christmas party but I am sure I will be receiving a gift. More

As always everyone was very professional and made me feel right at home. I was given a courtesy ride home as well. Very happy with my experience! right at home. I was given a courtesy ride home as well. Very happy with my experience! More

Mr Earnest Jenkins a great company employees really help the costumer meet his or her needs. A group of professional team members there to support your every need when it comes to getting the right customer the costumer meet his or her needs. A group of professional team members there to support your every need when it comes to getting the right customer care. To ensure that as a buyer you fill like you are part of the family. More

Great experience friendly staff Bob was awesome got me out with a brand new car pretty quickly He was so professional but at the same time very friendly I would recommend this price to everyone out with a brand new car pretty quickly He was so professional but at the same time very friendly I would recommend this price to everyone More

Contacted the dealership by phone - immediately spoke to Josh - he worked diligently to find the vehicle for me. He worked with me and my family! Thank you ! Josh - he worked diligently to find the vehicle for me. He worked with me and my family! Thank you ! More

Great sales department, they had me in and out in 24 hours. Thank you Rick and Richard for making it so easy on me. Philip hours. Thank you Rick and Richard for making it so easy on me. Philip More

Bought the vehicle online/ over the phone and have been communicating by text with the dealers. They are not very responsive and I was the one asking first about updates instead of them updating me. And i communicating by text with the dealers. They are not very responsive and I was the one asking first about updates instead of them updating me. And i rarely get a good morning from them, I was being called "hey" most of the conversations 🙄 A bit disappointed about those. Although i am grateful to them for helping me out on a sunday. More

Jerry in the services department was is professional and helped me out every step of the way . I want to thank him for all his help helped me out every step of the way . I want to thank him for all his help More

I am familiar with the dealership and always had a good experience with service of my vehicles. Staff is knowledgeable and courteous. Service is efficient. experience with service of my vehicles. Staff is knowledgeable and courteous. Service is efficient. More