Mercedes-Benz of Columbus

Personally I do not understand whey I have to come up with twenty five words. If you want me to continue with reviews you will not require this. I gave my stars and that should be enough. with twenty five words. If you want me to continue with reviews you will not require this. I gave my stars and that should be enough. More

The service was good and everyone was polite and efficient. My low score is based on the fact that nobody in the service dept. wore a mask. My car was delivered with a tech not wearing a mask and efficient. My low score is based on the fact that nobody in the service dept. wore a mask. My car was delivered with a tech not wearing a mask and then I had to get inside and drive home. Not safe during a pandemic. More

I always receive the very best service from the Mercedes Benz of Columbus service department, always makes me feel like a VIP. Give Jerry McIntyre a pay raise he deserves it. Benz of Columbus service department, always makes me feel like a VIP. Give Jerry McIntyre a pay raise he deserves it. More

Everyone was very helpful. .I was impressed with the clean men's restroom. .Brittany Hope was very helpful. I wish paper work could be quitter.. Service was and has always been very help full. clean men's restroom. .Brittany Hope was very helpful. I wish paper work could be quitter.. Service was and has always been very help full. More

Excellent experience. Everyone was very professional and helpful. Thanks to Mercedes-Benz for my new car!! I will recommend this dealership to all my friends. helpful. Thanks to Mercedes-Benz for my new car!! I will recommend this dealership to all my friends. More

I have been a customer at the columbus dealership for about 18 years. The staff always goes above and beyond to provide me with exceptional customer service. I wouldnt go anywhere else. about 18 years. The staff always goes above and beyond to provide me with exceptional customer service. I wouldnt go anywhere else. More

I had a great professional experience, the check in process was quick and the check out process was quick as well. Thanks for a great 1st service experience! process was quick and the check out process was quick as well. Thanks for a great 1st service experience! More

Miss Angie is very professional and will work with whatever means of communication you have. She is very honest and upfront and I am so thankful for her assistance and the dealerships help. The entire whatever means of communication you have. She is very honest and upfront and I am so thankful for her assistance and the dealerships help. The entire process was easy smooth and I highly recommend Angie to anyone I know More

I was very satisfied with the experience of purchasing a vehicle at this dealership. I dealt with Angie and Brittany. Bless Brittany for putting my mind at ease as I special ordered my vehicle and that (for vehicle at this dealership. I dealt with Angie and Brittany. Bless Brittany for putting my mind at ease as I special ordered my vehicle and that (for me) was a but nerve racking for someone like me. She was a champ and I can’t thank her enough. Angie was also so very awesome to deal with and I enjoyed it very much. She explained the car to me and has offered her time after hours if needed. I may have to do that at a later date. Haven’t dealt with service yet. Parts - the mud flaps issue has yet to be resolved - think that the wrong ones were ordered for the rear. I just don’t think Mercedes would make a 2021 mud flap for a GLC 300 that’s way far off like that. I think it’s just a wrong part that’s an easy fix. I’m reasonable to that. Everyone was very helpful and I can’t say enough about that. Look forward to having the car serviced there when that time comes. Thank you all for the opportunity to purchase a vehicle there. More

The best customer service experience ever. Exceptional and would recommend them to everyone. Love my loaners, great hospitality that they have. Haven't went anywhere else. and would recommend them to everyone. Love my loaners, great hospitality that they have. Haven't went anywhere else. More