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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,586 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,586 reviews

June 30, 2020

I have been very satisfied regarding servicing of my vehicle. Their job performance good quality work with reasonable price. Staff completion of service in a timely manner. More

by EJELLEN23
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Weihl
Jul 01, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback and we're glad that we exceeded your expectations with our customer service. We can't wait to see you next time. Safe travels!

June 30, 2020

The best sales and service in Columbus Georgia❗️Excellent amenities waiting area immaculate and super clean. The maintenance department service very personable with an excellent staff very warm and friendly! More

by GIDRON3201
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Hall, Troy Reed, Jerry McIntyre
Jul 01, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review and we appreciate your business. Please call us at 706-256-6100 should you ever need anything. Safe travels!

June 28, 2020

Amazing service!!!!!!! I found my car online and had it delivered to my doorstep! Easiest purchase ever! And I highly recommend Zach as your salesman More

by mrsgilbert1108
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Holloway
Jul 01, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review and sharing your experience with us. We strive to make the car-buying process as easy as possible. Please give us a call at 706-256-6100 should you ever need anything.

June 26, 2020

Professional and caring group. Addressed all my concerns and found creative ways to make a great deal come to life. Will definitely return in the future. More

by AANUMOLU
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Mercedes-Benz of Columbus responded

Thanks for taking the time to share your experience at our dealership. Please give us a call at 706-256-6100 if you need anything. We can't wait to see you next time.

June 26, 2020

Excellent and efficient service! I used the valet service and the picked my car up and took it to the dealership which was over 4”0 miles away from me. I was able to get my car serviced and not have to miss More

by KHEART2009
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Jun 26, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your review. We strive to provide an exceptional experience each and every time. We appreciate your business. Safe travels!

June 26, 2020

MBC is always ready to serve and provide excellent service! They have never left me stranded or feeling neglected in my 13 years with them. More

by Dee
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Waller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre
Jun 26, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your loyalty to our dealership. Please give us a call at 706-256-6100 if you ever have any questions, comments, or concerns. We truly value you and we are here for you.

June 26, 2020

Buying a car has never been so easy! Thank you, Josh, for making the experience perfect and super fast. Also delivering the car to our home completed the surprise for our family. Yay! More

by Jblauburn
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Mercedes-Benz of Columbus responded

We appreciate you sharing your experience at Mercedes-Benz of Columbus. We go above and beyond for our customers because we appreciate our customers. Please reach out to us if you ever need anything. We're always here to help.

June 26, 2020

My experience was very disappointing. Once, I completed the online application for financing sitting with Malcom on a Wednesday evening. There was no follow up at all from him. The service department calle More

by Ms. Johnson
Recommend Dealer
No
Employees Worked With
Malcolm Waller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Mercedes-Benz of Columbus responded

Thank you for your candid feedback. Reviews like yours help us recognize areas of improvement. We empathize with your situation, and we hope that we are able to find a resolution for your needs. If we can assist you with any other matters, please contact us at 706-256-6100. Your next experience with us will be much better.

Jun 26, 2020 -

Ms. Johnson responded

Exactly, what are you assuming my needs are? You reply with a general statement. My personal identifying information was not kept confidential. I was treated as an after thought. Approved or not there should be timely and proper follow-up. Treat everyone with the same importance. Don't discriminate!

Jun 26, 2020 -

Mercedes-Benz of Columbus responded

Ms. Johnson, We take customer concerns very seriously. Please know that we have addressed all parties involved and are taking additional measures to ensure the privacy and confidentiality of all customers. Our General Manager, Richard Joyner, will reach out to you to discuss the matter. Again, thank you for your feedback so that we can see areas of improvement.

June 26, 2020

SUV inventory was small but they had what I wanted. I didn’t get a good deal because the Atlanta dealership was cutting price on vehicle 4000.00 off sticker. They offered to pay my out of state taxes as More

by sellis0705
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley was very nice. She corrected a problem very quickly .
Jun 26, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. Please give us a call at 706-256-6100 so we can discuss your car-buying experience in more detail.

June 26, 2020

Courteous Service I love Mercedes-Benz of Columbus. They always get me in for my service appointments quickly. And, the courtesy car wash is icing on the cake! Thank More

by RASHMIJHUDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Jun 26, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. Our customers are our number 1 priority and we are thrilled that we were able to exceed your expectations! Thank you for taking the time to write this review. We look forward to your next visit and wish you many more happy miles in your Mercedes-Benz.

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