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Mercedes-Benz of Columbus
Columbus, GA
1,587 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,587 reviews
March 26, 2020
Nice work in trying circumstances. Jerry McIntyre is a valuable ambassador, who understands customer service. Service was done quickly and communication was sharp. Thank you. valuable ambassador, who understands customer service. Service was done quickly and communication was sharp. Thank you. More
by Roddy
Verified CustomerEmployees Worked With
Jerry McIntyre
March 25, 2020
Time Worthy Thanks, for your professionalism and expedient service. I hope my next experience will be an equally great experience and service at Mercedes of Colum Thanks, for your professionalism and expedient service. I hope my next experience will be an equally great experience and service at Mercedes of Columbus Jim Hawkins More
by andreawrighthawkins
Employees Worked With
Ex-employee and still top salesman: Gary St. Louis, Duane Hall
March 19, 2020
Great job pleasure working with the service department. repaired the car very quickly and for an economical price. also delivered the car to my home without me pleasure working with the service department. repaired the car very quickly and for an economical price. also delivered the car to my home without me having to be there. overall great experience. More
by Kurt
Employees Worked With
Phil Bono
March 18, 2020
Great experience at Mercedes of Columbus! I recently had a great new car buying experience at Mercedes of Columbus. Thanks to our salesperson, Josh, for his help and "hand-holding." Thanks als I recently had a great new car buying experience at Mercedes of Columbus. Thanks to our salesperson, Josh, for his help and "hand-holding." Thanks also to Richard for his help. Josh and Richard helped me locate the exact car I wanted and were able to get it within a few days. Debi also made the paperwork easy, which is much appreciated. More
by Lori A.
March 17, 2020
I received great service from everyone I spoke. Excellent service. Excellent service. Excellent service. I will recommend Mercedes-Benz of Columbus to my friends. Excellent service Excellent service. Excellent service. Excellent service. I will recommend Mercedes-Benz of Columbus to my friends. Excellent service More
by aramos0719
March 17, 2020
The pollen is really bad and they told me to bring the car back after the pollen stop and they will wash it again for me with no charge. I really appreciated this because my car was covered with pollen to car back after the pollen stop and they will wash it again for me with no charge. I really appreciated this because my car was covered with pollen today. More
by MARQUETTABARNES
Employees Worked With
Service Department
March 16, 2020
bought a used Mercedes This was my second purchase of a used Mercedes-Benz. The car buying experience was easy and effortless. Everyone was very helpful and knowledgeable as This was my second purchase of a used Mercedes-Benz. The car buying experience was easy and effortless. Everyone was very helpful and knowledgeable as I went through the process. More
by SPENCE.SEALY
March 12, 2020
Great experience purchasing a used vehicle I purchased a used vehicle and the people and process all went perfect. I also appreciated the fact that they are a USAA certified listed dealership a I purchased a used vehicle and the people and process all went perfect. I also appreciated the fact that they are a USAA certified listed dealership and support the military and its veterans. All my dealer interactions were conducted via the internet and/or the phone. Brittany and Malcolm were both wonderful to deal with. Seeing that I lived in Murphy, NC, Malcolm even arranged to have his local driver(s) bring the vehicle to Atlanta for finish the purchase. The vehicle met and exceeding all my expectations. Is was obvious to me on my first inspection of the vehicle that M-B of Columbus takes pride in all aspects of their business. Malcolm truly deserves special kudos for going the extra mile to ensure that I was completely satisfied. Please pass along my "thanks" to your entire staff for making this a truly wonderful experience. Sincerely, Greg and Cheryl Westberg More
by RAM 2017
March 12, 2020
Mercedes-Benz of Columbus Service Department Rocks Scheduled my GLC-300 for Service A. Appointment was for 1:00 PM. Arrived at 12:45 PM and was out the door at 1:45 PM. Talk about great service. BT Scheduled my GLC-300 for Service A. Appointment was for 1:00 PM. Arrived at 12:45 PM and was out the door at 1:45 PM. Talk about great service. BTW one could eat off the floor in the business. I have never seen such a clean and well maintained establishment. More
by cziebell8206
Employees Worked With
Troy Reed, Phil Bono
