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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,585 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,585 reviews

February 21, 2020

Phil was excellent in keeping me informed about all the repairs my car needed & Steve was attention to detail & uncovered all the issues. Great team! More

by eagim04
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Melton, Phil Bono
Feb 24, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. Please let us know when we can be of service to you again. We're always here to help. Safe travels!

February 18, 2020

Very professional! I had to replace a tire that had a nail in it. The tire that I needed was not in stock, but was ordered and available the next day. The new tire was i More

by farley cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Bono
Feb 18, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience at Mercedes-Benz of Columbus. It's our goal to thoroughly service our customers in a quick and efficient manner. Glad we were able to help. Please let us know if you need anything else.

February 18, 2020

40,000 mile maintenance I was very satisfied with the service I received. Phil Bono was very thorough explaining what was done to my car. He was very professional. Will be se More

by Nkayparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Bono
Feb 18, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. It is our goal to be as thorough as possible so customers fully understand what's going on with their cars. Whenever you need anything, please let us know how we can be of service to you. Safe travels!

February 17, 2020

So helpful! When I bring my car in I know the work will be done right. Phil was great to work with. I’ll be back. More

by Lmb5055
Recommend Dealer
Yes
Employees Worked With
Donald Saunders, Phil Bono
Feb 17, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience with Mercedes-Benz of Columbus. We can't wait to see you next time. Safe travels!

February 16, 2020

Awesome Service Phil Bono is awesome!! Phil made this service experience a pleasure. He was very professional and did an excellent job of explaining to me what othe More

by Sandy Gore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Bono
Feb 17, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your review, Sandy. We care about our customers and that's why customer satisfaction is our number one goal. Please reach out to us if you need anything.

February 14, 2020

Exceptional Service Phil Bono is an exceptional, simply outstanding Service Assistant! Phil kept me informed about my vehicle from beginning to the end. Phil made sure I More

by Thea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Bono
Feb 17, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your feedback. We'll be sure to let Phil know to keep up the good work. Please reach out to us if you ever have any questions, comments, or concerns.

February 13, 2020

Service department arranged for pick and return of my care in Sumter county. Everyone was extremely professional and provided excellent service. Dealership in Albany is closer to my home/work, but MB of More

by KHUDSON3
Recommend Dealer
Yes
Employees Worked With
Employee picking up and delivering care was 5 star. I apologize that I do not know names. , Jerry McIntyre
Feb 13, 2020 -

Mercedes-Benz of Columbus responded

Thanks for sharing your experience with our Service Department. Please reach out to us if you ever need anything. We're always here to help. Safe travels!

February 13, 2020

Excellent help one of a kind, helped me with all my issues and I appreciate the service and professionalism especially from Phil and the rest of the team More

by Caughtjam123
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Phil Bono
Feb 14, 2020 -

Mercedes-Benz of Columbus responded

We appreciate your comments and we appreciate your business. Please reach out to us if you ever need anything. We're here to help.

February 11, 2020

Extraordinary Customer Service This dealership is committed to exceeding customer expectations. They are not pleased with being average. I have a dealership that is closer to my h More

by JGGREEN101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Receptionist (not sure of her name), Bob Blauvelt, Phil Bono
Feb 12, 2020 -

Mercedes-Benz of Columbus responded

Thanks for your feedback. It's always good to hear when a customer is satisfied with the service we provide. It is our mission to go above and beyond for our customers to ensure your satisfaction. Please reach out to us if you ever need anything.

February 11, 2020

Everyone is awesome. Great customer service. The best experience ever. Will continue to buy my automobiles from Mercedes of Columbia. Will continue to sing your praise to others. Thanks for the great jo More

by LEANNE.SPEIGHT
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Na, Phil Bono
Feb 12, 2020 -

Mercedes-Benz of Columbus responded

We appreciate you sharing your experience at Mercedes-Benz of Columbus. Please reach out to us if you ever have any questions, comments, or concerns. We're always here for you.

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