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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,600 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,600 reviews

January 04, 2017

Great staff, great personality, great atmosphere. This dealership is top notch and honestly the best service I have ever had at a dealer. It was my first time at a benz dealer and my expectations were More

by S.brewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ezekiel, Gary St. Louis, Spencer Hixson, Duane Hall, John Kuntz, Robert Weihl, Kaleb Sanders, Brandy Meyer, Tres Whatley, Angie Braid
Jan 05, 2017 -

Mercedes-Benz of Columbus responded

Thank you very much. To hear that we exceeded your expectations makes us work even harder for our customers. We are glad that you were satisfied with your experience. Please visit us again.

December 22, 2016

Excellent CS from Brandy, Tres Caleb and John, thank you all MB has the best cars, best and friendly Customer Service Team, they always go over and beyond to meet my needs. I am very pleased with the service mai More

by gus1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kuntz, Kaleb Sanders, Brandy Meyer, Tres Whatley
Dec 22, 2016 -

Mercedes-Benz of Columbus responded

Thank you gus1983! Your experience means that we met our goal of making our customers happy and providing outstanding customer service. We are here to serve wonderful customers like you. We wish you and your family a Merry Christmas and very happy New Year!

December 09, 2016

Bad communication/ Finiance dept/ sales tax error I recently purchased a 2014 S 550, Gary St Louis was my sales agent who did very well in explaining the features of the car he was professional and kn More

by Bishop
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Joyner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary St. Louis
Dec 22, 2016 -

Mercedes-Benz of Columbus responded

Mercedes Benz of Columbus strives to completely satisfy our customers and has done so in this instance. We have verified with the parties involved that the proper taxes have been paid based on the billing address provided by the customer. We appreciate all feedback as it helps us grow as a company.

December 06, 2016

Brittany is AMAZING !! My husband and I have schedules that are very much the opposite and we were having a hard time scheduling a time to visit our bank and the dealership More

by angelad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2016 -

Mercedes-Benz of Columbus responded

Angela, thank you for writing such a nice review! We're glad that you had an excellent experience with Mercedes-Benz of Columbus. Brittany is an amazing salesperson who isn't afraid to go above and beyond for her customers even after the purchase. Enjoy your vehicle and please reach out to us if you need anything.

December 05, 2016

Excelant! Extremely honest and fair!! I live in Atlanta and had been looking all around the southeast for a C63 AMG in my price range that would also trade my Tesla in for a fair price. Du More

by Austin.T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hall, Angie Braid
Dec 06, 2016 -

Mercedes-Benz of Columbus responded

Thank you very much for your kind words. We are glad that you were satisfied with your experience here at Mercedes-Benz of Columbus. Please don't hesitate to reach out to us if you need anything. We appreciate your business.

October 13, 2016

Angie is Awesome! My husband and I came to Mercedes Benz of Columbus Georgia and we had a great experience with Angie Braid. There was no pressure at all and she was pr More

by Tracihenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Braid
Oct 13, 2016 -

Mercedes-Benz of Columbus responded

Thank you for taking the time to share your experience. We are glad that you and your husband were satisfied with Angie's excellent customer service. We look forward to seeing you in the future. Enjoy your Mercedes-Benz! We appreciate you both.

October 06, 2016

Welcome Home! Joshua provided an A+ class experience from the first time we walked onto the lot. We traveled to Atlanta to look around, and there was no comparison More

by bsad14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2016 -

Mercedes-Benz of Columbus responded

Dear bsad14, Thank you so much for the kind words about Joshua and our dealership. We are happy to hear that Joshua provided you with an exceptional experience. We will be sure to pass on the kind words and we look forward to serving your needs again in the future. Wishing you many happy miles!

June 16, 2016

Best car buying experience Ever!!! I purchased my CPO 2012 Mercedes G550, from over 8 hours away. On my first call Duane took the time to give me a Mercedes Benz education, he was very More

by G4JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hall, Angie Braid
Jun 17, 2016 -

Mercedes-Benz of Columbus responded

Thank you so much for this 5 star perfect review! We are very glad to hear you received exceptional customer service, especially in this situation! We strive for nothing less than the best! We will be more than happy to assist you or your friends with any Mercedes-Benz needs or purchases! Enjoy your new love, G550!

June 12, 2016

Ok at first I purchased a Malibu from Rick . Later that week I seen a crack in windshield and i called him he said he didn't know it was there and I need to get i More

by angelaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gilbert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2016 -

Mercedes-Benz of Columbus responded

Dear Angelaga, Thank you for the candid feedback on your experience. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. Please contact me, Richard Joyner, General Manager, at your earliest convenience to let me know what we can do to change your perception of our dealership and to ensure your windshield has been properly repaired. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. Congratulations on your purchase, and thank you for the opportunity to work with you. Respectfully, Richard Joyner General Manager (706) 256-6100, richardjoyner@mercedesbenzcsg.com

May 06, 2016

Josh and Mercedes of Columbus are outstanding!!!!!!!!!!!!!!! We love working with Josh. He is very professional and a true gentleman. Very pleasant to work with, patient and no pressure sales. We will defini More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Sanders
May 09, 2016 -

Mercedes-Benz of Columbus responded

Dear Adam and Rhonda, Thank you so much for your thoughtful review! We truly appreciate your business and the extra effort it takes to provide your feedback. I will make sure that Richard, Josh, and Kaleb know how pleased you are with their service. We look forward to continuing to see you for many years to come.

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