Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.8
1,752 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Contact Dealership
View Awards

7470 Veterans Parkway

Columbus, GA

31909

Directions

By Type

Showing 1,752 reviews

July 15, 2026

Jose- was very professional and knew what the problems was and help resolve my car repair in a timely matter More

by harley653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2026 -

Mercedes-Benz of Columbus responded

Thank you so much for the wonderful feedback! We are thrilled to hear that you had such a smooth and efficient service experience.

July 15, 2026

The service was good. The wait time was ok. The staff was very friendly and helpful . More

by OBLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2026 -

Mercedes-Benz of Columbus responded

Thank you so much for taking the time to share your experience with us! We appreciate your honest feedback and are glad to hear that you had a positive visit overall.

July 14, 2026

Her attention to the situation with my vehicle was superb! The dealership made it right! More

by C. Yolande Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2026 -

Mercedes-Benz of Columbus responded

Thank you so much for taking the time to share this! We are absolutely thrilled to hear that we were able to turn things around and make everything right for you.

July 12, 2026

The staff was Very helpful and knowledgeable. Rachelle is the best service rep. She went out of her way to make my experience efficient and easy! More

by MELISSALmalloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2026 -

Mercedes-Benz of Columbus responded

Thank you so much for the fantastic review! We are absolutely thrilled to hear that you had such a seamless and stress-free visit with us.

July 11, 2026

She went above my expectations to ensure I was happy with the situation concerning the parts and installation on my vehicle. More

by C. Yolande Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2026 -

Mercedes-Benz of Columbus responded

Thank you so much for taking the time to share your experience with us! We are absolutely thrilled to hear that our team member went above and beyond to ensure you were completely satisfied.

July 09, 2026

Thank you Mr Jenkins for your professional attitude and for patience while assisting me with sales. More

by lovely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2026 -

Mercedes-Benz of Columbus responded

Thank you for the kind words, Mr. Jenkins! We're glad to hear our team was able to make your experience a great one, and we hope to serve you again in the future!

July 08, 2026

Rachelle is an outstanding performer at the dealership! She is knowledgeable and professional. All my experiences with Rachelle have always been pleasant and trustworthy. Thanks, Rachelle for all you do! More

by sanksjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2026 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review, [Reviewer's Name]! Our staff strives to provide great customer service, so we are glad you are happy. We will be sure to pass your kind words along to Rachelle. We look forward to serving you again in the future!

July 06, 2026

Ernest was very knowledgeable and thorough. Any question I had, or concern, he addressed it. Even today when I had questions about the dealership attaching the running boards on my vehicle! He More

by C. Yolande Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2026 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Ernest was able to address all your questions and concerns thoroughly. We appreciate your kind words and look forward to serving you again in the future!

July 06, 2026

Rachelle is awesome, very professional, promotes Excellence with her piers, always maintains outstanding Customer Service More

by lovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine , Nadie Martin, Debi Lewis
Report | Print
Jul 10, 2026 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! We are thrilled to hear about your excellent experience with Rachelle. Her dedication to professionalism and outstanding customer service truly sets a high standard. We look forward to serving you again in the future!

July 06, 2026

Rachelle is absolutely professional, truly amazing, ensures total satisfaction of my needs. Always Promotes Excellence. Thank you Rachelle!❤️ More

by lovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine, Earnest Jenkins
Report | Print
Jul 10, 2026 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! We are thrilled to hear about your excellent experience with Rachelle. Her dedication to professionalism and outstanding customer service truly sets a high standard. We look forward to serving you again in the future!

1
2
3
...
176