Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Columbus
Columbus, GA
1,779 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,779 reviews
September 12, 2026
The sales team that my wife and I worked with was exceptional. They were knowledgeable, efficient, and totally customer focused. They made our car buying a positive experience exceptional. They were knowledgeable, efficient, and totally customer focused. They made our car buying a positive experience More
by CCCARTERIII
Verified Customer
September 09, 2026
Evelyn was extremely helpful and seemed to truly want me to find my dream car. She did! to find my dream car. She did! More
by frannie.kimsey
August 29, 2026
From the sales team to the service team and the management, they are by far the best dealership I've ever dealt with and will have my business for life management, they are by far the best dealership I've ever dealt with and will have my business for life More
by RBROOKS10
August 26, 2026
100 %excellent service friendly helpful qualified experienced certified professional and the care exceeded my expectations experienced certified professional and the care exceeded my expectations More
by deeonnmattox
August 25, 2026
We live in the Tallahassee Florida area where we bought and serviced our two Sprinters. When we broke down in Columbus GA, with the same problem our hometown dealer was supposed to have fixed, we counted o and serviced our two Sprinters. When we broke down in Columbus GA, with the same problem our hometown dealer was supposed to have fixed, we counted ourselves lucky to find a dealer who was able to properly fix our van, AND who treated us as if we were their best customer. We plan to purchase a new Sprinter next year, and drive through Columbus regularly- we intend to find a way to never use the lousy Tallahassee dealer again, driving to Columbus for quality workmanship and excellent customer care. More
by c.a.hess1
August 23, 2026
Great experience and I will defend tell everyone about the level of service they demonstrated. the level of service they demonstrated. More
by ctalley00
August 22, 2026
Very knowledgeable and polite advisors. The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recor The service is excellent. The cost of service is disclosed when the appointment is made so there are no surprises. I especially like the video recordings of the service performed. More
by PATRICIA2Hannon
August 21, 2026
The work was completed efficiently, and the multi-point inspection video gave me complete peace of mind. I truly appreciate the level of care, attention to detail, and luxury customer service provided by t inspection video gave me complete peace of mind. I truly appreciate the level of care, attention to detail, and luxury customer service provided by the entire team. More
by JVNPATRICK
Employees Worked With
August 13, 2026
Rachelle went above and beyond her usual excellent service to take care of my car. I am so appreciative. service to take care of my car. I am so appreciative. More
by phpage1
Employees Worked With
August 12, 2026
I dropped off my car for service on Friday, August 7th at 2:00 PM. They said it would take three hours, so I went to pick it up at 6:00 PM, but they hadn't even started on it. 2:00 PM. They said it would take three hours, so I went to pick it up at 6:00 PM, but they hadn't even started on it. More
by hcshin07
Employees Worked With
