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Mercedes-Benz of Columbus

Columbus, GA

Overview
Employees
Reviews
Vehicles
4.8
1,606 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,606 reviews

October 05, 2023

Great facilities and friendly staff good place to take your vehicle and awesome for getting you to the right people on helping you gets your car fixed More

by 4rell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Mercedes-Benz of Columbus responded

4rell, thank you for your sharing your feedback! We are always looking to improve and would love to earn all 5-stars. Please let us know what we can to improve at your next visit by giving Nadie Martin, Service Manager, a call at (706) 256-6100. We look forward to assisting you again in the future!

October 05, 2023

They have provided me an Excellent, Honest and Trustworthy Service for my 2009 Mercedes Benz S-550 (4-MATIC). Thanks - Paul Varghese More

by paulvargh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
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Oct 05, 2023 -

Mercedes-Benz of Columbus responded

Paulvargh, we are extremely pleased to hear your feedback about our service team and the service they have provided you! Please let us know if there is anything else we can do for you. We look forward to your next visit.

October 04, 2023

Mr. Marshall was a pleasure to meet with and purchase our vehicle from. He was polite, courteous and professional. He is the true professional. Your company should be proud to employ such a good young man. More

by ed7622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Marshall
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Oct 05, 2023 -

Mercedes-Benz of Columbus responded

Thank you, ed7622, for sharing your feedback about David! We are thrilled to hear about your experience and delighted that he was a pleasure! We wish you many happy miles and please don't hesitate to contact us should you need anything else :)

October 02, 2023

All I can say is WOW! No down payment, great financing rates, and the service was EXCEPTIONAL!! 5 out of 5 stars!! VERY IMPRESSED. Definitely high end service. Earnest roc More

by Katconley27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Mercedes-Benz of Columbus responded

Katconley27, congratulations on your car! Thank you for taking the time to provide such great feedback about Earnest. We are delighted to hear about your experience and that you received the customer service we are known for. We wish you many happy miles, and please don't hesitate to reach out to us anytime we can be of assistance!

October 02, 2023

Excellent customer service. Very knowledgeable and aim to please the customer. I would recommend them to others. More

by LESA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Mercedes-Benz of Columbus responded

Thank you for your feedback, LESA2! The best compliment we can receive is your recommendation :) Please let us know if there is anything else we can do for you!

October 02, 2023

Very caring and informed service advisor with good advice and recommendations. Very helpful in arranging complex service situation. More

by freeman.richardm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Mercedes-Benz of Columbus responded

Thank you, freeman.richardm, for sharing feedback about your experience with Rachelle! She is a tremendous asset to our service team, and we are glad to hear she was able to provide you with the service we are known for. We will be sure to pass on your review to her. In the meantime, please don't hesitate to reach out to us anytime we can help. We look forward to working with you again,

Oct 02, 2023 -

freeman.richardm responded

Thanks again! rf

September 29, 2023

Really liked the service experience. My rep was very helpful and I appreciate the valet service.. More

by dawnmillar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Mercedes-Benz of Columbus responded

Thanks for your feedback, dawnmillar. We look forward to serving you again in the future!

September 29, 2023

Excellent service. The team at Mercedes-Benz of Columbus make me feel like family. Very professional, eager to help, polite, courteous, and detail oriented. Great aut More

by d30271
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nadie Martin, Rachelle Pennington, Richard Joyner
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Oct 02, 2023 -

Mercedes-Benz of Columbus responded

Mr. Denney - what amazing feedback! We are thrilled to hear your kind words and sincerely appreciate you taking the time to share about our team. We will be sure to pass on your review to our staff and we look forward to assisting you again when the time comes. Until then, we wish you many, many, happy miles!

September 29, 2023

This is the 3rd vehicle I’ve bought from Malcolm Waller, as long as he is as fair with me in the future as he has been so far, I’ll always buy from Malcolm More

by randy60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Waller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Mercedes-Benz of Columbus responded

Randy60, we can't THANK YOU enough for your LOYALTY and for sharing about Malcolm! He is a true asset to our team and we appreciate you providing feedback about your experience. Please let us know if there is anything else we can do for you. We look forward to assisting you again!

September 21, 2023

Very Good Customer Service! The service performed on my vehicle was completed in a timely manner. More

by rainbowofcare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for sharing about your service with Lauren, rainbowofcare! We are delighted to hear your feedback and look forward to serving you again :)

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