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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,602 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,602 reviews

December 14, 2022

took key to be programed didn't work. was charged $150.00 anyway very diapointed More

by CHARLIEPVINCENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Farthing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Mercedes-Benz of Columbus responded

CHARLIEPVINCENT, thank you for your feedback. We understand that our service manager, Nadie Martin, has been in touch with you. Please let us know if we can be of further assistance. We wish you a wonderful holiday season!

December 08, 2022

Joshua Andujar went above and beyond trying to find me a car. I appreciate his efforts so much. It was a quick and seamless experience. I will be trading with Mercedes of Columbus again. More

by Janeyt31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Mercedes-Benz of Columbus responded

Janeyt31, thank you for taking the time to share! We are delighted to hear your feedback about Joshua and wish you many happy miles!

December 07, 2022

Poor quality work from the service department. Incompetent representatives and management. All lack knowledge of vehicles and service More

by CCMURPHY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Joyner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nadie Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Dec 15, 2022 -

Mercedes-Benz of Columbus responded

CCMURPHY22, we apologize for your experience and understand that our Service Manager, Nadie Martin, has been in touch with you. We hope to earn your trust back with the care and craftsmanship that our dealership is known for.

December 05, 2022

She was so kind. She explained the cost in very detailed and I liked it. More

by jine345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Mercedes-Benz of Columbus responded

Thank you for your feedback, jine345! We look forward to continue servicing your Mercedes-Benz needs!

November 23, 2022

Good customer service. Took care of me from the time I called and from the time I picked up my car. More

by jstanley101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Mercedes-Benz of Columbus responded

Jstanley101, thank you for your feedback! We look forward to working with you again in the future!

November 23, 2022

I really appreciate the kind customer service extended by the sales and finance department in Columbus. More

by storeykathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Mercedes-Benz of Columbus responded

Storeykathy, thank you for sharing! Please let us know if there is anything else we can do to assist you. Wishing you many happy miles!

November 23, 2022

Buying a vehicle at Mercedes-Benz of Columbus is always a great experience. Josh is always easy to deal with and very professional. The experience in the business office with Debi is also always top notch a More

by Parker01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Mercedes-Benz of Columbus responded

Thank you, Parker01, for your feedback about Joshua and Debi! We are delighted to hear about your experience and congratulate you on your purchase! We look forward to working with you again in the future.

November 19, 2022

They returned my car to me with no phone call. Thankfully I was home to receive the vehicle and the driver gave me the service report so I was able to see what they diagnosed. I still have the sam More

by cassidycoker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RJ Campbell
November 12, 2022

The service work went as expected-very Well. I have been consistently pleased with my car. More

by annempeagler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Nov 14, 2022 -

Mercedes-Benz of Columbus responded

Thank you, annempeagler, for sharing about your experience! Please let us know if there is anything else we can do to assist you!

November 11, 2022

This was the best experience I have had with a service rep in the seven years I have dealt with the company. More

by capt.jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Mercedes-Benz of Columbus responded

Capt.jon, thank you for your feedback! Please let us know if there is anything else we can do to assist you!

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