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Mercedes-Benz of Columbus

Columbus, GA

4.8
1,587 Reviews
Welcome to Mercedes-Benz of Columbus! Whether you are searching for the new car of your dreams, shopping for a used vehicle, or coming in for service and parts, our goal is to give you a 5-star experience every time. Support your local economy and let us know how we can help you today!
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7470 Veterans Parkway

Columbus, GA

31909

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Showing 1,587 reviews

April 22, 2021

Our Sales Rep Evelyn was outstanding. She made our purchase easy. She called us on her day off when the store was closed to find out how she could help us. She arranged a time for us to come in for More

by kress.999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed
Apr 22, 2021 -

Mercedes-Benz of Columbus responded

WOW Kress.999! Thank you so much for the detailed review! We are delighted to hear that Evelyn and Troy made your experience outstanding! Please don't hesitate to reach out to us if there is anything we can do for you. We look forward to your next visit and wish you many happy miles until then!

April 19, 2021

The annual service appointment was a great experience from beginning to end. Everyone was extremely friendly and accommodating, and there were no surprises. Thank you! More

by Lori A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Apr 19, 2021 -

Mercedes-Benz of Columbus responded

Thank you Lori A., for taking the time to write about your experience with our service department! Please let us know if there is anything we can do for you in the future. We look forward to seeing you during your next visit!

April 18, 2021

Buying from out of state was nerve racking. UNTIL I spoke with Bob. Fulfilled requests quickly for videos. The no hassle negotiation. Bob met me at the airport with the car. STL to ATL and back with a car i More

by jcrock1711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Whatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Blauvelt
Apr 19, 2021 -

Mercedes-Benz of Columbus responded

Thank you jcrock1711 for the review about Bob! We are very happy to hear that he was efficient with your purchase and provided a satisfactory experience! Let us know if there is anything else we can do for you! Wishing you a wonderful and safe 2021.

April 17, 2021

Evelyn was the sweetest and best person to work with! I wouldn’t have bought a car from anyone else! She went above and beyond! More

by Mary.strickland1818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Mercedes-Benz of Columbus responded

Mary.strickland1818, thank you for writing about your experience with Evelyn! We are happy to hear your purchase was pleasant. Please let us know if there is anything we can do for you in the future. Wishing you many happy miles!

April 17, 2021

Malcolm and the driver who picked up my car for service! Malcolm was the sales person who was very helpful when I bought my car! He was also helpful in straightening out the misunderstanding about picking More

by MITCHELLCAREYSHIRAHMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre
Apr 19, 2021 -

Mercedes-Benz of Columbus responded

Thank you MITCHELLCAREYSHIRAHMD, for the review about Malcom and our driver. We are happy that Malcom was able to help out with your sales experience, and also with your service experience! We will be sure to share with your review with both of them. Please don't hesitate to reach out to us, or Malcolm, should you need anything. Wishing you a wonderful and safe 2021!

April 16, 2021

I brought my 2008 E350 from Atlanta. I will continue to bring my car to Columbus. I'm very satisfied with the repairs and service. It was well worth it to come to Columbus. Thanks More

by chazzzthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McIntyre, Tyler Knowles
Apr 16, 2021 -

Mercedes-Benz of Columbus responded

Chazzzthomas, thank you for coming down from Atlanta and sharing about your experience with our service department! We are happy that you are satisfied and will continue to have your E350 serviced with us. We look forward to seeing you at your next visit and wish you many happy miles until then.

April 16, 2021

Mercedes of Columbus has a great service department. The service department is pleasant to work with, friendly and courteous. Technicians working on the vehicles are trained and do a good job. I rarely ever More

by RAGMOP11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry McIntyre
Apr 16, 2021 -

Mercedes-Benz of Columbus responded

Thank you for the wonderful review, RAGMOP11! We love to hear feed back about our service department, and are happy they continue to provide you with a pleasant experience, Feel free to reach out if you need anything at all. Looking forward to your next visit.

April 14, 2021

Troy and his team are simply amazing. They are the best. I own Different vehicles and Ram, Nissan and Toyota’s service department can’t hold a candle to this team. More

by stout5574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Reed, Jerry McIntyre, Tyler Knowles
Apr 16, 2021 -

Mercedes-Benz of Columbus responded

Thank you stout5574, for the 5-star review! We will be sure to pass on your kind words to Troy and the rest of our employees in service. Please don't hesitate to reach out if there is ever anything we can do for you!

April 13, 2021

We were out of state in our RV when our problem occurred. They took us in and had us back on the road in a matter of hours. Everyone was fantastic. More

by LELABUSCEMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember names, but everyone I encounter in the service Dept was friendly, helpful and very responsive.
Apr 14, 2021 -

Mercedes-Benz of Columbus responded

LELABESCEMI, thank you for taking time to write about your experience! We are happy that our service department was able to take care of your RV and get you back on the road promptly. Feel free to stop by and say "hi" the next time you are in town. Wishing you many more happy miles!

April 13, 2021

Excellent Customer Services. I was very please with the friendliness and the positive vibe of this dealership. Joshua was very helpful in my decision making on purchasing my vehicle. More

by DGAILLARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Mercedes-Benz of Columbus responded

Thank you for your review of Joshua! We are glad to hear your sales experience with him was excellent, and we will be sure to pass on the kind words to our staff. Please let us know if there is anything we can do for you in the future. Wishing you a wonderful and safe 2021!

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