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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
995 Reviews

995 Reviews of Mercedes-Benz of Columbus - Service Center

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August 02, 2024

Haley is the best,the dealership is clean and a joy to go too everytime. More

by curry31804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Always top notch service and attention to detail. Courteous and attentive service writers. Never disappoints. More

by p.bray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Your service staff does a wonderful job. They are very knowledgeable and helpful.. I believe they help customers want to buy Mercedes again. More

by JLUCAS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Awesome customer service, great experience from beginning to end. Haley was very patient and answered all my questions More

by lalford51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Very helpful, patience kind very knowledgeable of the situation, went out of the way to assist me with the situation More

by alfred.carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley McDonald
August 02, 2024

Good service but Mercedes Benz shipped the wrong part. Now I have to go back for a 3rd time.It is over 200 miles round trip. More

by gm61962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Excellent customer service from the time I walked into the business. Very friendly and helpful. More

by clintonpowell8771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2024

Thank you Lauren for your continued professional assistance. The car rides great , and smells wonderful. More

by lovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

The dealership exemplified a friendly and welcoming environment. I felt valued especially as a returning customer. More

by nharri77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle Driver (?), Jonathan Lowe
June 19, 2024

i am pleased with the service advisers at this dealership. i have spent upwards of 7000 dollars with the dealership in the last several months and feel good about the way i have been treated. firs More

by krodneyreid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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