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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
1,012 Reviews

1,012 Reviews of Mercedes-Benz of Columbus - Service Center

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August 02, 2024

Always top notch service and attention to detail. Courteous and attentive service writers. Never disappoints. More

by p.bray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Lauren has always been helpful. She and other employees are courteous and friendly to me and other customers. More

by JACKIE.RIDDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Everyone there went beyond what I expected. My 2004 c230 broke down on 4th of July when everyone else was closed for the whole weekend. They even took me to get the starter which they did not h More

by rafagin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Your service staff does a wonderful job. They are very knowledgeable and helpful.. I believe they help customers want to buy Mercedes again. More

by JLUCAS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2024

Thank you Lauren for your continued professional assistance. The car rides great , and smells wonderful. More

by lovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

The dealership exemplified a friendly and welcoming environment. I felt valued especially as a returning customer. More

by nharri77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle Driver (?), Jonathan Lowe
June 19, 2024

Everybody there is nice great service Dept helpful nice keep you informed on how your car is going More

by landsharkturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

i am pleased with the service advisers at this dealership. i have spent upwards of 7000 dollars with the dealership in the last several months and feel good about the way i have been treated. firs More

by krodneyreid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Mercedes-Benz of Columbus is AOK ! !. I Will all ways use Mercedes Benz of Columbus to service My GLK 350 More

by BENNIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

My experience was awesome from start to finish. I will definitely bring my truck back here again. More

by mj89kj00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earnest Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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