Mercedes-Benz of Columbus - Service Center

Had a part replaced on my car, left the dealership and had another error message pop up. Had to take my car back the next day and it has been back in the shop overnight again. The service man said that had another error message pop up. Had to take my car back the next day and it has been back in the shop overnight again. The service man said that he had a problem with his computer last week. This is the second time that I have had to return to the service department because the problem was not corrected. I had waited at least 5 weeks for the part to come in. Love Rchelle and Hailey!!! I am just not used to having things corrected the first time. More

The best service experience and department I have ever used. Recommend and I will use again. The place was so clean, the staff friendly and helpful especially Haley McDonald and the entire experience far used. Recommend and I will use again. The place was so clean, the staff friendly and helpful especially Haley McDonald and the entire experience far exceeded the place I have used in the past ( Montgomery). Great experience from the first phone call until I drove off the lot. Thank you for a great maintenance visit. More

Rachelle was awesome and always providing great services I love for her to service me when I come to Mercedes . I love for her to service me when I come to Mercedes . More

Service was great. Everyone is always very friendly and service is always performed in a timely manner Everyone is always very friendly and service is always performed in a timely manner More

This dealership is doing a great job. From making my appt on line, to the day of appt n after the service. And to mention the shuttle service too. I highly recommend Mercedes Benz of Colu From making my appt on line, to the day of appt n after the service. And to mention the shuttle service too. I highly recommend Mercedes Benz of Columbus to be their dealership More

The service advisor, Haley, is awesome. She is very customer friendly kept me informed on the progress of my service. She is very customer friendly kept me informed on the progress of my service. More

Trusted people working for the company that are willing to give you the best choices for what would be best for your situation. to give you the best choices for what would be best for your situation. More

They gave me good marks on my van and told me what to look for next. Coulldnt ask for more! look for next. Coulldnt ask for more! More

Thank you Lauren, for you continued professional, outstanding and selfless customer service. Thank you much. outstanding and selfless customer service. Thank you much. More

Rachelle and the service team are great! Rachelle provides excellent customer service. She is professional, pleasant to work with, and keeps me informed on my car's service. Rachelle provides excellent customer service. She is professional, pleasant to work with, and keeps me informed on my car's service. More