Mercedes-Benz of Columbus - Service Center

The service was great and the employees were so helpful. I was a little surprised about the cost of labor. It seems everything costs more now. I was a little surprised about the cost of labor. It seems everything costs more now. More

Always excellent customer service. My experience has been that they go above and beyond most expectations. My experience has been that they go above and beyond most expectations. More

Quick and timely service was able to squeeze me in and get the job done get the job done More

Had the recalled airbag replaced and service and other reparwork done at their shop. The staff was friendly and courteous. They had the car ready the next day. reparwork done at their shop. The staff was friendly and courteous. They had the car ready the next day. More

Very friendly and willing to assist. Also, very efficient in providing service to customers. Very helpful in explaining what service was provided. Also, very efficient in providing service to customers. Very helpful in explaining what service was provided. More

At Mercedes Benz of Columbus, great customer service extends long after the sale! Earnest is an outstanding salesman who made my experience positive and stress free; I love my GLE 450! The service depar extends long after the sale! Earnest is an outstanding salesman who made my experience positive and stress free; I love my GLE 450! The service department does a great job making sure that I have no issues with it. They are knowledgeable and courteous, and best of all, they actually provide loaner vehicles to keep customers from being inconvenienced. Thanks for being so amazing!!!👏🏽👏🏽👏🏽 More

Great service advisor and mechanic work. Could have done a better job cleaning vehicle. This means a lot. Could have done a better job cleaning vehicle. This means a lot. More

Seemed slow. Last visit had an issue with the oil. This time they forgot all my valve stem caps. They are friendly but there is always an issue preventing me fr Last visit had an issue with the oil. This time they forgot all my valve stem caps. They are friendly but there is always an issue preventing me from recommending this location. It is a 2 hour drive for me and wished it was smoother. More

I’m very pleased with service I received especially the wash job all around I am pleased wash job all around I am pleased More

Great efforts to reach a satisfactory solution were made by all parties concerned. I was impressed with the professionalism of your employees. by all parties concerned. I was impressed with the professionalism of your employees. More