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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.8
993 Reviews

993 Reviews of Mercedes-Benz of Columbus - Service Center

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January 15, 2025

Excellent service. When I arrived for my appointment, Lauren greeted me with a smile, asked my name, and verified the service work scheduled. She was pleasant in her c More

by patricia2hannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Rachel was outstanding, and I was kept informed of the service, and explained the invoice More

by cebennett43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

I am very pleased with the job that was done and I would go back if I ever need too. More

by Irvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Haley was great. She was professional and especially accommodating after I was unable to make it to my appointment on time. More

by ArmyEsq98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

Always a pleasure doing business with MB of Columbus! Service department is always accommodating and helpful. More

by delassiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Extremely professional, fast and courteous. Always go out of my way to have my car serviced at this excellent facility. More

by payton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear that our team consistently provides you with professional, fast, and courteous service. We appreciate you going out of your way to have your car serviced with us and look forward to continuing to provide you with excellent service in the future!

January 01, 2025

Haley provided me all I could ask for the work I had done. Continue to use you guys. More

by jjbarnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear that Haley provided you with everything you needed and that you're satisfied with the work done. We appreciate your continued trust in us and look forward to serving you again in the future!

January 01, 2025

I absolutely love this dealership! Everyone we have delt with from Malcom to Kennedy to Haley are TOP notch! More

by swalker16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

The nicest people at this dealership. Fixed my flat tire pronto! They are definitely top notch. More

by adriannesmith50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that our team was able to fix your flat tire promptly and that you found our staff to be top-notch. We appreciate you choosing us and look forward to the opportunity to help in the future!

December 25, 2024

Excellent Service from start to finish. I certainly appreciate the Car wash and vacuuming. First Class! More

by tjackson21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear our team was able to make your experience a great one, and that you appreciated the car wash and vacuuming. We look forward to the opportunity to help in the future!

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