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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
994 Reviews

994 Reviews of Mercedes-Benz of Columbus - Service Center

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December 25, 2024

Excellent Service from start to finish. I certainly appreciate the Car wash and vacuuming. First Class! More

by tjackson21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear our team was able to make your experience a great one, and that you appreciated the car wash and vacuuming. We look forward to the opportunity to help in the future!

December 21, 2024

Nice Friendly service department. Very knowledgeable and helpful when explaining what services are being done and what is required in the future. More

by tellis2665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We look forward to serving you again in the future!

December 20, 2024

Haley in service was OUTSTANDING as always! Excellent experience every time I deal with Haley, Josh Andujar, Kennedy, Richard! This is the best dealership that I have ever had the pleasure of More

by bhayes11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Love the service and the service tech. & of course management...great work you guys thnks More

by cdbrown087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Great Team! Always professional Always helpful .. each of the service reps are exceptional !!! Highly recommend!! More

by CONNIE.WILKES.C4AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

My family and I have been doing business with Mercedes Dealership in Columbus since 1984. Excellent service, customer care is great. Haley is the best! Very smart and knows all about the product. I am More

by JUSTANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Among the many reasons that bring me back to Mercedes-Benz of Columbus is the consistency in great, friendly service and the person that makes it all happen, Rachelle Pennington. We are always c More

by leonardo_jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Always excellent service and Rachelle is definitely five star in every aspect that is for sure. More

by donnaosborn63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Great customer service, very knowledgeable and friendly stall always willing to go the extra mile. More

by aminnigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Great by the service department. Love my Service Advisor Rachelle Pennington. Can’t buy a vehicle here they do great work on my S-Class 580 More

by ecamacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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