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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,499 reviews

July 28, 2021

It is a pleasure to arrive and be tended to immediately! Always with a welcoming smile. The place is run “like a tight ship”.. very efficient, organized, well-informed. More

by anamdiaz04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Sainz
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad that you had such a positive experience, and we look forward to seeing you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 28, 2021

Excellent Service! Always very attentive and detailed. I was advised about even with my car in a clear and concise manner. I have no complaints about this dealer or Jose. More

by davidmuniz1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 28, 2021 -

davidmuniz1996 responded

Thank you!

July 28, 2021

Always a great service with Jose Artiles. Me and my family all have Mercedes and have known Jose now for several years and cannot express how happy we are whenever we need car service or have any issue More

by n.garcia10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Jose. We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 28, 2021

Francisco had been fantastic with any issues that we have had with our vehicles. Always nice, knowledgeable and helpful! Definitely recommend this dealer and Francisco More

by Bdbooks61
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 28, 2021

Knowledgeable costumer service, no wait for the service, only problem long wait for a loaner. Friendly and helpful employee. Thank you Will go again if needed More

by Andrea7tavara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 28, 2021

Jose is friendly, profesional and very accommodating. I can always count on receiving excellent customer service when ever I have to come in for a service appointment More

by Oscar Manes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Oscar, for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 28, 2021

We have worked with Jose for many years and he has always been a sublime service advisor for us. We can count on him for any type of service on our vehicle. He is truly the best advisor we have ever worked w More

by staffank12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Jose has provided you with such excellent customer service, and we look forward to seeing you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 28, 2021

The service experience yesterday was fantastic The The service experience yesterday was fantastic The professional care at Mercedes Benz of coral Gables is the best Your employees I commend what a More

by Guajirocollect
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

Jul 28, 2021 -

Guajirocollect responded

I can’t say I’m looking forward to going back to the service department (joke) But I kind of miss the wonderful treatment HBenitez Fine Art Gallery Thank you

July 28, 2021

Always a pleasure dealing with Jose when bringing my car in for service. Would definitely recommend him to friends and family fit their service needs. More

by lynneruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Ms Ruiz, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 27, 2021

Very pleased with the attention I received at my last visit to service department. Frankie is always very polite and helpful . He explains things patiently and thoroughly. More

by marita525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Mercedes-Benz of Coral Gables responded

Marita, Thank you for your business and this review. We're happy to hear Frankie and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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