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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,499 reviews

July 09, 2021

Service advisor Mr. Jose Artiles is the reason why I go to Mercedes Benz of coral gables Florida. Mr. Artiles is an asset for the Mercedes Benz brand and genuinely cares about his customers. He has a perso More

by Mercedes Blohm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 09, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and Jose and our service team look forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

Jul 09, 2021 -

Mercedes Blohm responded

I am a very happy customer at Mercedes Benz of Coral Gables in Miami Florida . Mr. Jose Artiles has been my service advisor at this location . In my opinion, he is an asset to the brand . He treats his customers with with care and friendliness. He goes above and beyond to satisfy the customer's needs. I highly recommend Mr. Jose Artiles for any and all service needs at Mercedes Benz of Coral Gables.

July 09, 2021

Tony Fuentes is an outstanding person. He is totally reliable always ready to help. He is extremely knowledgeable and brings his knowledge and professionalism every time we need his service. Mercedes B More

by M.Hurtado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Fuentes
Jul 09, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. Tony and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 09, 2021

Ha sido un gran servicio. Es una persona muy amable y muy preparado en su trabajo. Estoy muy agradecida por personas como el de perteneces a La Mercedes Benz More

by Daniris Infante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 09, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 09, 2021

Guillermo Requena is my customer service representative. I could not be more pleased. Guillermo is respectful, knowledgeable, caring and an attentive gentleman. He always answer any questions promptly, retu More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Jul 09, 2021 -

Mercedes-Benz of Coral Gables responded

Martha, it's great to hear that Guillermo was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 09, 2021

Valentin’s service is unmatched. Completely exceeded my expectations. Extremely, professional and first class. I give my highest recommendation to Valentin in terms of customer service. Every time I am at More

by sheridan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for Valentin, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 09, 2021

Jose, as always, is absolutely a dream to work with. He has handled every issue and gone way above his call of duty. A plus! More

by amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 09, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Amy, we are very happy to hear that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 09, 2021

Jose took great care of me. The work was completed timely at a fair price. I would definitely recommend bringing your car for service. Very satisfied. More

by joelgoldman5165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 10, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks so much for your review! Customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we truly appreciate your recommendation! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 09, 2021

I’ve been going to Mercedes benz of Coral Gables to get my car serviced for a few years now .Mr.Aldo Guerra is the epitome of excellent customer service .. He is always prompt, accommodating with the frien More

by Armela101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to leave us this wonderful review! We'll be sure to pass along your compliments to Aldo. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 09, 2021

I love coming here! It’s always hassle free and my Rep Stephanie is so friendly it feels like family. This is my 3 car here. More

by CashmLl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Jul 10, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Stephanie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. We look forward to helping you with car number four when the time comes! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 09, 2021

It’s pleasure doing business with Stephanie, she’s helpful on the spot smiling makes me feel comfortable I asked questions I got quick and valuable answers Thank you More

by mmichel50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Jul 10, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We'll definitely let Stephanie know how much she helped you out! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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