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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,323 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,323 reviews

November 19, 2020

The service at Mercedes of Coral Gables is excellent. I work with Guillermo Requena. He is a huge help. He handles all the problems quickly and accurately. The details are kept straignt. He is p More

by frankwsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi, Guillermo Requena
Nov 19, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department, Frank! We look forward to sharing your compliments with Guillermo. Please don't hesitate to let us know if we can be of further assistance. We appreciate your business! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 19, 2020

Dave Gossett is the best!!. I just moved to Miami from New York and Dave made the process to service my Car very easy and informative. Service was excellent! More

by Hansel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Mercedes-Benz of Coral Gables responded

Hansel, We are very happy to hear Dave provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 18, 2020

polite, pleasant and respectful personality. Greeted with a smile and the Varity options I have in purchasing the new vehicle. And the General Manger was awesome as well in assisting. More

by Ductape969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Nov 18, 2020 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

November 18, 2020

Once of the best service men available. Always reliable always does the most he can to provide excellent service in a timely matter. If it weren’t for Jose I honestly would’ve switched brands by now but al More

by miguelangon23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 18, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Miguel, for your business and this review. We're happy to hear Jose was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 17, 2020

Jose Artiles and his team at Mercedes Benz of Coral Gables has always provided an outstanding service experience. The best service advisor in Miami area and reliable group of professionals More

by Marcos Nacach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 17, 2020 -

Mercedes-Benz of Coral Gables responded

Marcos, Thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 17, 2020

I am very happy with MB of Coral Gables service department. That is in greatly due to Guillermo Requena. He has been my service advisor for a few years. Guillermo is a peoples person. He is very co More

by LIZJAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Nov 18, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 17, 2020

Very pleased with the customer service of Jose Artiles. Always goes the extra mile to make sure I’m a happy customer. Five stars. Recommended. More

by barbibaires
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 17, 2020 -

Mercedes-Benz of Coral Gables responded

Barbi, Thank you so much for your kind words regarding working with Jose, and for taking the time to leave us this wonderful 5-star feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 17, 2020

Excellent customer service and attention throughout the dealership. Franz is a amazing person whom I know for 20 years. I consider Franz my friend. I will be a customer for life. More

by Pedromoreno13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franz Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Mercedes-Benz of Coral Gables responded

Pedro, Congratulations on your new vehicle! We are so glad that Franz had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

November 16, 2020

Guillermo Requena has been my service advisor for years. He is polite, professional, trustworthy and customer service oriented. In addition, Guillermo has an outstanding knowledge of Mercedes Benz vehicles. More

by Juan R. Rivera
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Nov 17, 2020 -

Mercedes-Benz of Coral Gables responded

Hello Juan, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Guillermo is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 16, 2020

Jose Artilles is amazing... I got in the car this morning and it said that my battery needed to be checked so I drove up to Mercedes without an appointment and Jose took me in two seconds and took care of th More

by docmontoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 16, 2020 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Jose here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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