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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,499 reviews
January 08, 2020
Guillermo and Valentin are exceptional, Even with an small details like the wipers, it was solve ASAP, THANK YOU FOR BEEN THERE. The customer service in other areas should improve to previous years... small details like the wipers, it was solve ASAP, THANK YOU FOR BEEN THERE. The customer service in other areas should improve to previous years... I see the difference. More
by luisgonzalezroque
Employees Worked With
Guillermo and Valentin
January 08, 2020
Great service for a classic car. I will continue to bring my classic Mercedes for the quality and expertise of the service department. Extremely satisfied. my classic Mercedes for the quality and expertise of the service department. Extremely satisfied. More
by peterq
Employees Worked With
Joe Baracaldo, Lorena Renteria-Hernandez
January 07, 2020
Exemplary Service Stephanie Segovia is truly exceptional at her job, always keeps us up to date on the progress of our Vehicles and gets them back to us in a timely ma Stephanie Segovia is truly exceptional at her job, always keeps us up to date on the progress of our Vehicles and gets them back to us in a timely manner. She is a tue professional and an absolute pleasure to work with. Kudos to MBCG!! More
by Sserrano
Employees Worked With
Stephanie Segovia and Rosie Ruiz
January 06, 2020
Excelente salesman, helped me out in every aspect, set everything for me and he exceeded all my expectations. Truely a luxurious experience, nothing less to expect from Mercedes Benz everything for me and he exceeded all my expectations. Truely a luxurious experience, nothing less to expect from Mercedes Benz More
by Christian Bayona
Employees Worked With
Florian (Flo) Grandi
January 05, 2020
Very timely service and done correctly the first time. Car was really when promised also was ready for picking. Online payment option very easy to follow. Service Advisor was excellent. Car was really when promised also was ready for picking. Online payment option very easy to follow. Service Advisor was excellent. More
by ernie_rojas
Employees Worked With
Jose Artiles
January 05, 2020
awesome each time Marcos was my service rep, but honestly, each and every time, the service if 5 star. Marcos and everyone that said "hello", we personal, kind, Marcos was my service rep, but honestly, each and every time, the service if 5 star. Marcos and everyone that said "hello", we personal, kind, and efficient. More
by JJno1
January 03, 2020
Dave Gossett should be cloned!!!! A 1 service!!! This is the kind of employee you wish you had working across the board. He is knowledgeable and wooowwww that customer service is second to none. Up This is the kind of employee you wish you had working across the board. He is knowledgeable and wooowwww that customer service is second to none. Upper management team if you are smart you"ll put Dave to teach the customer service to the new employees. He really stands out! Thank You Dave keep up the great work. 10 stars! not 5 More
by campos_jose
Employees Worked With
January 03, 2020
This is the 4th car we buy with Peter and he never disappoints . He’s through , efficient and professional. The process of buying a car can be stressful but peter always makes sure to make it seamless disappoints . He’s through , efficient and professional. The process of buying a car can be stressful but peter always makes sure to make it seamless and easy for us. More
by Dyane.santos
Employees Worked With
January 03, 2020
My wife and I were provided with excellent 5-star service as usual throughout the entire car buying process. Thank you for your professionalism and diligence. as usual throughout the entire car buying process. Thank you for your professionalism and diligence. More
by Kristo96
Employees Worked With
