Mercedes-Benz of Coral Gables

Honest and Quick After going to another Mercedes dealer, and trying to be taken advantage of by being told I needed a $1,600 service... I called in to the Mercedes Cor After going to another Mercedes dealer, and trying to be taken advantage of by being told I needed a $1,600 service... I called in to the Mercedes Coral Gables, who answered the phone quickly and helped me with an estimate -$345. When I got to the dealer, they were quick to attend me , and at no point did they try to take advantage of me, or my lack of knowledge in what the car needed. As a matter of fact, Frankie actually explained what my car needed, what was recommended, AND the cost of the next service so that I am not taken by surprise. They took my car, I waited, the area was clean, people were polite, and by the time I got my car- which was not more than an hour and a half wait ( not bad since I was a walk in), they apologized for the wait, without realizing how grateful I was for their honesty, prompt response, and overall service. I will definitely be coming back for all my future car needs here, and strongly recommend this location and team. Thank you!! More

Great experience with Flo! It was a pleasure to lease a new car from Florian! Florian is an excellent sales rep, and was able to work with me to deliver a product, at a price ra It was a pleasure to lease a new car from Florian! Florian is an excellent sales rep, and was able to work with me to deliver a product, at a price range, that made sense for me, all while maintaining utmost professionalism. Most surprisingly, Flo communicated with me over what’s ap for a couple of weeks to hash out 90% of the terms of the offer (including narrowing down a product and the economic terms), which I greatly appreciated given my complicated work schedule. All the while, he was very responsive, pleasant and motivated. I have only positive things to say both about Flo and Benz of Coral Gables. As a repeat customer, all my interactions with this dealer have been positive—highly recommend! A+. More

Best Customer Service I have been servicing my cars at the Coral Gables dealership for over 12 years. Marcos Gonzalez is the service manager I always call, and he will imme I have been servicing my cars at the Coral Gables dealership for over 12 years. Marcos Gonzalez is the service manager I always call, and he will immediately help me making a reservation. Always puntual and attention to detail. My loaner is always ready and the car returned clean and ready to go. More

Me. Peter Warwar a true professional Peter goes above and beyond to provide you with excellent service and professionalism. I have been doing business with Peter for over 9 years and woul Peter goes above and beyond to provide you with excellent service and professionalism. I have been doing business with Peter for over 9 years and would choose no one else. Thanks again Peter as always More

Great Customer Service! My service advisor, Ivan Gonzalez, along with the rest of the team were all professional, friendly, kind and extremely helpful. Great job, thank you My service advisor, Ivan Gonzalez, along with the rest of the team were all professional, friendly, kind and extremely helpful. Great job, thank you Mercedes-Benz! More

Excellent service and attention to detail This review is a result of the genuinely attentive nature of the staff at MB of Gables. in regard to myself and of my vehicle, went as far as to wash This review is a result of the genuinely attentive nature of the staff at MB of Gables. in regard to myself and of my vehicle, went as far as to wash and vacuum my car for me. Really unexpected and surprising but exceptional More

Truly exceptional service advisor Frankie Cao gave me a time to come in and he was available when I arrived. He listened to my concerns gave me quote for the diagnostics, tires and al Frankie Cao gave me a time to come in and he was available when I arrived. He listened to my concerns gave me quote for the diagnostics, tires and alignment and got me out in a reasonable amount of time. More

Great Service! Juan Toro provided the best overall experience from showing different options and pushing to get the best deal possible. Even the sales manager was k Juan Toro provided the best overall experience from showing different options and pushing to get the best deal possible. Even the sales manager was kind through the process and was able to get everything I asked for. At the end caring for your customers needs is all that matters and that makes a huge of a difference. More

Great seller! Flo is amazing at giving you the best car selling experience. He is very helpful and knowledgeable about the product and brand. Not only that, he allo Flo is amazing at giving you the best car selling experience. He is very helpful and knowledgeable about the product and brand. Not only that, he allows you to make you feel at home and at family. Best costumer service and experience, I have gotten here. More