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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,501 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,501 reviews
March 24, 2017
Excellent, prompt service Received courteous, prompt and efficient service. A Loaner car was provided and my car was ready when I went to pick it up, very quick process. Received courteous, prompt and efficient service. A Loaner car was provided and my car was ready when I went to pick it up, very quick process. More
by Hilda
Employees Worked With
Aldo Guerra
March 24, 2017
My experience to Mercedes Benz.i I started to look at the different cars color ,and prices .The salesman was very polite and friendly,I was very pleased with my purchase. I started to look at the different cars color ,and prices .The salesman was very polite and friendly,I was very pleased with my purchase. More
by Smiley
Employees Worked With
March 23, 2017
Service Tony Fuentes is my service person. He is wonderful, caring and very good at what he does. I highly recommend him. He gets the job done. Tony Fuentes is my service person. He is wonderful, caring and very good at what he does. I highly recommend him. He gets the job done. More
by michelle123
Employees Worked With
Tony Fuentes
March 22, 2017
Recall. El Personal es muy amable. Excelente,trabajo. Las instalaciones son inmejorables. El Personal es muy profesional. El tiempo de atención al cliente. Es El Personal es muy amable. Excelente,trabajo. Las instalaciones son inmejorables. El Personal es muy profesional. El tiempo de atención al cliente. Es muy rápido. Felicitaciones. More
by Guantanamo50
Employees Worked With
Valentín Sánchez.
March 21, 2017
Service experience Ana Gasson, our service advisor through the years never seize to amaze us, she is always knowledgeable, very professional and courteous. We look forwa Ana Gasson, our service advisor through the years never seize to amaze us, she is always knowledgeable, very professional and courteous. We look forward to coming back again in the future. More
by Multiex
Employees Worked With
Ana Gasson
March 20, 2017
excellent Great and fast service. Car is returned fast and the complementary car wash is great. Fernando Rengifo is my service advisor and has been for all my c Great and fast service. Car is returned fast and the complementary car wash is great. Fernando Rengifo is my service advisor and has been for all my cars since I started to use Mercedes of Coral Gables. Thank you Fernando you offer always a great service. More
by Navyman
Employees Worked With
March 19, 2017
Best ever scheduled Maintainance Dave Gosset was the best service advisor I've ever had the please to work with at your dealership after 20 years of doing business with you. Dave Gosset was the best service advisor I've ever had the please to work with at your dealership after 20 years of doing business with you. More
by Bill
Employees Worked With
Dave Gossett
March 18, 2017
Donny Rizzo The service was great and fast. Very professional and informative. Thanks for your service. Donny was nice and friendly. I'll be back soon. Thanks The service was great and fast. Very professional and informative. Thanks for your service. Donny was nice and friendly. I'll be back soon. Thanks More
by Roumain2017
Employees Worked With
Donny Rizzo
March 14, 2017
Service The service department at Mercedes Benz of Coral Ganles is excellent. Great customer service from the moment I called until the time the service was c The service department at Mercedes Benz of Coral Ganles is excellent. Great customer service from the moment I called until the time the service was completed. . More
by Brenda29
Employees Worked With
Byron Soler
March 14, 2017
PAYING ATTENTION TO EVERY DETAIL! When I brought my vehicle in for service recently, when I arrived at Mercedes Benz of Coral Gables, I was received by a gentleman who directed me whe When I brought my vehicle in for service recently, when I arrived at Mercedes Benz of Coral Gables, I was received by a gentleman who directed me where to park my vehicle. Then I proceeded to meet with Service Advisor Marcos Gonzalez, who immediately responded to my needs. I walked outside with him to explain the issues with my vehicle. He diligently annotated every detail of what I told him. Then we proceeded back inside to complete the process, he very quickly completed the service request and I was on my way. More
by 3fernando7$
Employees Worked With
Marcos Gonzalez
