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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,499 reviews
February 18, 2017
Roadside service. Service was timely, friendly and courteous. Made it seem like a non experience. Roadside assistance arrived within 10 minutes of call and replaced def Service was timely, friendly and courteous. Made it seem like a non experience. Roadside assistance arrived within 10 minutes of call and replaced defective battery. More
by Lorax
Employees Worked With
Carlos - roadside assistance
February 18, 2017
Over the Top Needed quick attention to battery fault. Next day svc. In at 7 am, to work w loaner. Picked up cat @ 130 pm to make other biz appts. Thank you Tea Needed quick attention to battery fault. Next day svc. In at 7 am, to work w loaner. Picked up cat @ 130 pm to make other biz appts. Thank you Team MB Gables. Freddy in for Tony Fuentes. Exceptional attention and communication. Thank you. More
by BennyUSA
Employees Worked With
Freddy
February 17, 2017
Great service! Dave is always on top of whats going on with the car. Always very friendly and helpful. Very knowledgeable in the buisness. Always makes the service a Dave is always on top of whats going on with the car. Always very friendly and helpful. Very knowledgeable in the buisness. Always makes the service appointments run smooth. More
by sonata1228
Employees Worked With
February 16, 2017
maintance service From my call to make appointment for maintenance services to Aldo Guerra my services advisor and Shamir the person that handled my loaner, they were a From my call to make appointment for maintenance services to Aldo Guerra my services advisor and Shamir the person that handled my loaner, they were all friendly, professional and all made it an easy experience More
by suzy benz
Employees Worked With
Service: Aldo Guerra - Loaner dept Shamir
February 16, 2017
Service Staff, Excellent! Friendly and professional staff! Jose Artiles, the best! I will definitively come back service after service. Very pleased with overall experience Friendly and professional staff! Jose Artiles, the best! I will definitively come back service after service. Very pleased with overall experience and efficiency of the entire team. More
by Vicky
Employees Worked With
Jose Artiles
February 15, 2017
Service Experience This was my third experience with the service department. All are an Experienced Group of professionals and my car was well cared for. Great Experie This was my third experience with the service department. All are an Experienced Group of professionals and my car was well cared for. Great Experience. More
by markw3zi
Employees Worked With
Aldo
February 14, 2017
Serious and professional This is my second visit to Merceds Coral Gables Honestly the second visit went with much better understanding and much better help Thank you Fernan This is my second visit to Merceds Coral Gables Honestly the second visit went with much better understanding and much better help Thank you Fernando More
by karl500sl
Employees Worked With
February 10, 2017
Freddy Espinoza needs to be fired immediately Freddy Espinoza is very unprofessional. I paid for extended warranty itemsitems that he can't find in the system which i know i have. He sends peopl Freddy Espinoza is very unprofessional. I paid for extended warranty itemsitems that he can't find in the system which i know i have. He sends people on missions to acquire info from Mercedes corpotate when it his job to do so. Calls you saying, ? hey your car is ready to get picked up. By the way, we couldn't fix it." Why return my vehicle if it's not fixed? And im supposed to be ok with that? This guy needs to be fired. Very unprofessional. Doesn't know how to do his job. More
by dauts21
Employees Worked With
Freddy Espinoza
February 10, 2017
Great use of technology Easy in, correspondence via text, review & payment online prior to pick-up, call prior to pick up & car waiting upon arrival. All saving me time show Easy in, correspondence via text, review & payment online prior to pick-up, call prior to pick up & car waiting upon arrival. All saving me time shows great consideration. Excellent use of technology. Thank you. More
by c2crystal
Employees Worked With
Jesus Romero
