Mercedes-Benz of Coral Gables

LEO THE TECHNICIAN WAS VERY PROFESSIONAL AND SHOWED ME EXPERIENCE. HE HAD MY S550 READY EXACTLY THE DAY HE SAID. MARIO WAS HELPFULL SHOWING AROUND THE DEALER AND POLITE. THANK YOU VERY MUCH GUYS!!! EXPERIENCE. HE HAD MY S550 READY EXACTLY THE DAY HE SAID. MARIO WAS HELPFULL SHOWING AROUND THE DEALER AND POLITE. THANK YOU VERY MUCH GUYS!!! More

Excellent care & service, polite, delivered car when promised car was cleaned & all repairs taken care of as promised called me when scheduled I did not have to wait long to get car promised car was cleaned & all repairs taken care of as promised called me when scheduled I did not have to wait long to get car More

Over the years, I have purchased many vehicles from Mercedes Benz of Coral Gables. I recommend this dealership and particularly my long-time sales representative, Bob Anderson, very highly. Bob and eve Mercedes Benz of Coral Gables. I recommend this dealership and particularly my long-time sales representative, Bob Anderson, very highly. Bob and everyone at the dealership, from the service department staff to the people that greet you in the showroom, behave as if they are interested in building a long-term relationship with you. From the moment you walk in the door, you will be treated as if the dealership would like you to be a client for life. When buying a car, I am a person who asks many questions about the vehicles. Bob Anderson has been selling Mercedes for years. He easily provides detailed information about everything from engine power to how to adjust the seat massage settings using the dashboard software. When working with Bob, I have never felt pressured in any way. I have always sincerely felt that Bob is focused on making sure that I make decisions that are best for me. Others I know who are long-time clients of Bob all speak highly of him. The service department is excellent. The service advisors provide accurate information about service time frames and they keep you well-informed about progress. The service areas are spotless. If you test drive a vehicle, you will drive right through the service areas as you exit the building so you can verify the condition of the service areas for yourself. Mercedes Benz make wonderful cars. They are a pleasure to drive and, in my opinion, the safest cars on the road. In South Florida, it can sometimes be hard to find businesses that provide high levels of customer service. If you are going to consider buying a Mercedes, I will, without reservation, recommend that you visit this dealership and talk with Bob Anderson. (I am sure that the other sales representatives are great as well. However, I have always dealt with Bob.) Btw, the dealership has great coffee machines... More

Paula is an amazing employee. She is knowledgeable and friendly and a pleasure to work with. This is our third purchase with her. We will return again and continue to use Paula as our representative. friendly and a pleasure to work with. This is our third purchase with her. We will return again and continue to use Paula as our representative. More

very prompt service , good and knowledgeable service advisor, immediately recognized the the reason of the the problem good location in Coral Gables and good loaner system advisor, immediately recognized the the reason of the the problem good location in Coral Gables and good loaner system More

Everything was excellent. The purchase was very easy and stress free. They made my feel at home. Ariel, Juan and Carlos were GREAT!! I recommend this dealership to anyone. stress free. They made my feel at home. Ariel, Juan and Carlos were GREAT!! I recommend this dealership to anyone. More

I have a toatlly flat tire and from the moment I called Mercedes to the time that I picked up my car (tire was fixed within 1 hour or so) everyone was most cooperative, very cognizant of my time. The enti Mercedes to the time that I picked up my car (tire was fixed within 1 hour or so) everyone was most cooperative, very cognizant of my time. The entire staff was helpful and professional. More

The reason why it is because the service department is always very friendly, they explain step by step the procedure on the time, they will do the best to provide transportation for us the customer, and b always very friendly, they explain step by step the procedure on the time, they will do the best to provide transportation for us the customer, and beside of knowledge and good customer relationship, the dealership is spotless. More

Hace unos días tuve una mala experiencia!!! Pero el trato y la caballerosidad del Sr. Luis Gutiérrez me hizo cambiar de opinión , es de sabios saber rectificar y reconozco q me dejaron sin palabras con trato y la caballerosidad del Sr. Luis Gutiérrez me hizo cambiar de opinión , es de sabios saber rectificar y reconozco q me dejaron sin palabras con el trato y amabilidad q recibí , la calidad de profesionalismo con q se desempeña en su área de trabajo habla x si misma !!! Y eso hace q uno prefería el servicio q ofrece mercedes benz coral gables . Gracias de antemano x sus atenciones y creo q en el futuro nos vamos a seguir viendo, me hizo creer denuevo en una marca y el porque esta en ella!!! Gracias una vez más. More

It was a great experience, good customer service. I will definitely come back to have any service or buy a new car. David Robinson have been really helpful. definitely come back to have any service or buy a new car. David Robinson have been really helpful. More