Mercedes-Benz of Coral Gables

The Service Advisor that helped me, Jesus Romero, was very courteous, efficient and professional and ensuring that the wait time was as minimal as possible and made the service experience a very pleasant very courteous, efficient and professional and ensuring that the wait time was as minimal as possible and made the service experience a very pleasant one. I also enjoyed the gourmet coffee and pastries that you offer customers. Thank you. More

What a difference between the old Bill Usery Coral Gables service and the experience I had this past week. I applaud you for making all the changes you have made from the way the places looks and the behavi service and the experience I had this past week. I applaud you for making all the changes you have made from the way the places looks and the behavior of all your employees. Congratulations, More

Eric Companioni was extremely courteous, helpful and knowledgeable . The whole experience was perfect, there was no waiting for the appointment , neither for paying the bill and retrieving the (spotle knowledgeable . The whole experience was perfect, there was no waiting for the appointment , neither for paying the bill and retrieving the (spotless) car. I will certainly return to MB Coral Gables for the next service. Good job! More

We were very satisfied with our sales associate. We received excellent service each time we were in the dealership. Staff was very helpful and made the process very easy for our family. received excellent service each time we were in the dealership. Staff was very helpful and made the process very easy for our family. More

I brought my vehicle in for service and just as I expected the level of service is that of a luxury dealership, it was exceptional and I will definitely bring it back for service when needed. expected the level of service is that of a luxury dealership, it was exceptional and I will definitely bring it back for service when needed. More

My service advisor Tony Fuentes is exceptional. Everything was taken care at a great level. Staff were very friendly and courteous. While i droped off my vehicle for maintenance, i received a court Everything was taken care at a great level. Staff were very friendly and courteous. While i droped off my vehicle for maintenance, i received a courtesy vehicle which it was in top condition and the staff there was very nice and attentive. i would definitely recommend this dealer! More

Very satisfied with the attention provided to me. The way I was treated all the time, the way things were explained to me, and the way potential solutions were explored for me, made me feel really as valued I was treated all the time, the way things were explained to me, and the way potential solutions were explored for me, made me feel really as valued customer. Great work by Paola, and the rest of your team. Congratulations ! More

Great inventory, fast purchase process, clean and modern facility, you can find exotics like in no other MB dealer, they find the deal to your needs. facility, you can find exotics like in no other MB dealer, they find the deal to your needs. More

Setting appointment was an ease. They kept me updated as to the work being performed. Finally, they addressed and resolved all the issues I had with my car. Staff is friendly with what appears a genuine des to the work being performed. Finally, they addressed and resolved all the issues I had with my car. Staff is friendly with what appears a genuine desire to serve. They streamline the whole process thereby making it swift and painless to drop off your vehicle and leave with your loaner. I have been going to MB of Coral Gables for several years and have seen the leaps in customer service this dealer has had. More

Franz Watt was a knowledgeable and enthusiastic salesman. He always followed up to make sure I had the information I needed to make a decision. I ended up getting a different car than I came in to get. I He always followed up to make sure I had the information I needed to make a decision. I ended up getting a different car than I came in to get. I also went to the Audi dealership and there is no comparison between this dealer and that one. At MB I felt special and got the car I wanted. More