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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,500 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,500 reviews

March 14, 2023

My service rep Stephanie Segovia was OUTSTANDING and because of her service I will only trust Mercedes-Benz of Coral Gables. She is the example of true PROFESSIONALISM. Thank you Stephanie More

by dmw58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Mar 15, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Stephanie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

March 14, 2023

Great service and a very friendly dealership! I would recommend your dealership to everyone that I know! More

by maggietriplet
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rosie
Mar 15, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

March 13, 2023

Marcos Gonzalez, my service advisor, provided excellent service and advise, as usual. He was prompt an attentive and courteous. More

by Binbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
Mar 13, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

March 08, 2023

They fixed my smart fortwo electric drive Rosie ruiz very prompt and professional. They installed a new battery More

by Buffandsweet33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
Mar 08, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for Rosie, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

March 07, 2023

My appointment was at 10am I got there at 9:45 am I finally saw the person in charge of my car at 11:00 am . Was kind of long besides that everything went well . The gentleman that received me at the e More

by titam22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
Mar 08, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your review and for your patience! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

February 26, 2023

Byron Soler my service advisor was incredibly helpful making recommendations and handling my service. He keep me advised and organized the delivery of my car to my home at a convenient time. More

by David B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Mercedes-Benz of Coral Gables responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

February 23, 2023

Highly professional! Extremely polite and knowledgeable service advisors. Comfortable and clean lounge allowed me to take advantage of working while waiting for my car's More

by Kcrolex1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

February 21, 2023

It is always a pleasure to do business with MB- Coral Gables, they go the extra mile to meet and exceed my expectations, been a customer for years and many more to come, thanks you Nadir and Ariel for yo More

by HANDELLP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadir Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Manso, Luis Soto
Feb 22, 2023 -

Mercedes-Benz of Coral Gables responded

Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Nadir and Ariel, and it was a pleasure having you at the dealership. We appreciate your review! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

February 18, 2023

As always great customer service as well as the service my car received. Keep up the great work! More

by Aperez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. Valentin and our team appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

February 14, 2023

Very professional people and extraordinary customer service, very satisfied with the Dealer as well, this is my four vehicle purchased there. More

by Argenis Contreras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Espinoza
Feb 15, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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