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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,337 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,337 reviews

October 26, 2021

Valentin is always detailed oriented. He ensures that anything that is needed for my automobiles is addressed with the highest quality. More

by epizzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Valentin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 24, 2021

I was working so My son took the car for me. He told me he loved the service. He is 17 but looks younger and he told me that everybody treated him with respect and very professional. Well done Mercedes, yo More

by claudiapavie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Oct 25, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 22, 2021

No appointment. Battery issue. Francisco promptly step up to set everything for immediate service. Great More

by ajferreira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to leave us a five-star rating. We're glad to hear Francisco delivered a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 22, 2021

Mercedes-Benz of Coral Gables is an excellent dealership. They consistently execute well above average for a dealership experience. More

by frickmurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Alarcon
Oct 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to sharing this fantastic review with our team. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 22, 2021

Andrea una maravillosa persona ayudándonos en todo sumamente eficiente y linda !! Me arreglaron todo espectacular More

by paola.arana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Oct 24, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for the five-star review. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 22, 2021

Florian helped me in every detail of my purchase. He is courteous and knowledgeable of the car. More

by Javier.sanguino.g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Oct 24, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables! We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

October 22, 2021

Coral Gables Mercedes Benz is a wonderful place to shop and service cars. All personnel is very attentive and positive. My service rep is Rosie Ruiz and she has been helping me since 2011. Rosie is an e More

by 24rosas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Robinson
Oct 25, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We appreciate you choosing us over the years. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Rosie to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 21, 2021

I have been leasing my car from MB of Coral Gables for many years. Our Service Consultant Marcos Gonzalez is very Polite and handles everything in a professional matter. He’s always very attentive as well More

by slobato65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 21, 2021

Excellent service, outstanding costumer servivce,, Aldo is the best don’t hesitate to contact him , highly recommended!!!! More

by Julio Valdes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 21, 2021

Andrea was extremely helpful and knowledgeable about my car. The service was quick and efficient. I really appreciated how kind Andrea was. More

by Elbond7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Oct 21, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Andrea was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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