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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,500 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,500 reviews

February 02, 2022

I brought my GLE 350 because of a shaky steering wheel after only 9,700 miles. The treatment I received from Francisco Esteves was exceptional, definitely above and beyond normal. I love Francisco’s deme More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
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Feb 02, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Francisco here at Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for years to come. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

February 01, 2022

Florian was amazing to deal with. It’s the first time we do business and i will certainly do more in the near future. Honesty and clarity was key with Flo! More

by sorboco
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
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Feb 01, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to write this five-star review. Our customers are our top priority and your feedback is greatly appreciated. We're thrilled to hear that you found your experience with Florian to be a positive one. Congratulations on your new car! All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

January 31, 2022

very good experience will definitely comes back it was very easy to work with Aldo. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
xx, Aldo Guerra
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Jan 31, 2022 -

Mercedes-Benz of Coral Gables responded

Mike, thank you for the kind words for our Aldo and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 31, 2022

Excelente servicio puntualidad buena programacion claridad se puede recomendar a familiares y amigo buena informacio More

by Jose.jimenezp07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Alarcon
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Jan 31, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Jose, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 30, 2022

Excellent service. Service advisor explained everything. Prompt at keeping us informed. Good communication. Very pleased. More

by BJ_Schnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
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Jan 30, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 28, 2022

MB of Coral Gables offers the best and most detailed care to its customers. Andrea was very professional and specially kind. Great service at this dealership. More

by Gustavo Cabrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Report | Print
Jan 28, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrea and our team met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 26, 2022

Outstanding subject matter expert in her field. Andrea was great and a true professional who helped me in a timely manner and got me processed with ease. A+ performance in my book. A Must Promote in her f More

by nnice22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Report | Print
Jan 26, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 26, 2022

Excellent service from Aldo and Pablo in Parts.My Excellent service from Aldo and Pablo in Parts. My service issue was handled professionally and efficiently. More

by lorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Rodriguez, Aldo Guerra
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Jan 26, 2022 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Aldo and Pable provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 25, 2022

Always a pleasure coming to the service department at MB Coral Gables. Everyone is so kind and efficient. I had no appointment and they were able to take me in and help right away. Top!!! More

by veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
Report | Print
Jan 25, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 25, 2022

Service was great and timely had no issues or problems got car back at the time it was promised More

by Angellafernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
Report | Print
Jan 25, 2022 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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