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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,501 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,501 reviews

October 20, 2021

Frankie has always provided us with the best customer service anytime we bring our vehicle in for service. He is always accommodating to my schedule, provides a loaner when necessary with no issue and ha More

by palomalasalle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Frankie and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 19, 2021

Rosie Ruiz is the best. She has been my advisor for many years. She is Excellent in every way!! More

by marianamenocal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
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Oct 20, 2021 -

Mercedes-Benz of Coral Gables responded

Maria, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rosie met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 19, 2021

Rosie is the absolute BEST!!! She is kind, polite, helpful and always responds quickly to any question I may have. If there were SIX starts I would give her all six. More

by mmartinez22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
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Oct 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! Rosie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 19, 2021

Muy buena atención y excelente servicio . Recomendable por siempre . Espero siempre hacer siempre servicio con ustedes More

by Franklin Paez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
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Oct 20, 2021 -

Mercedes-Benz of Coral Gables responded

Franklin, Thank you so much for your excellent review! We are so glad that Andrea had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 19, 2021

Extremely satisfied, Frankie Cao were very professional and answer all my questions like a person that knows what is doing. I need to be in a place for a very important work meeting during the repair time More

by rcarrabeo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2021 -

rcarrabeo responded

"Extremely satisfied, Frankie Cao were very professional..." Extremely satisfied, Frankie Cao were very professional and answer all my questions like a person that knows what is doing. I need to be in a place for a very important work meeting during the repair time and he request an Uber for me to be able to be at the meeting. Communication effective by text and personal. I hardly recommend him.

October 18, 2021

Tony Fuentes went beyond regular customer service surpassing my expectations and giving the trust with an special human touch of satisfaction. Representatives like him adds to company and location he More

by PK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
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Oct 19, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 18, 2021

Thanks Andrea and MB of Coral Gables. Outstanding job.I Thanks Andrea and MB of Coral Gables. Outstanding job. I am very pleased with the outcome More

by Jc_vargas2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez, Andrea Alarcon
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Oct 18, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Andrea and our team were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 18, 2021

We received outstanding service from our sales rep Ariel Manso when we came in to trade our MB leased car last Friday. More

by jc.gonzalez-amador
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Soto, Tony Fuentes
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Oct 18, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

October 18, 2021

We always find the service at MB of Coral Gables to be top notch. They understand our needs and really execute ! More

by Howard new ML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
Report | Print
Oct 18, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 18, 2021

Freddy is absolutely fantastic! He is extremely helpful and is quick to respond to any question or concern. I have recommended him to everyone I know that has their car serviced at Bill Ussery More

by VAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
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Oct 18, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Freddy delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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