Mercedes-Benz of Coral Gables

Fernando Rengfio-Dussan was very helpful with my auto claim. Specifically, he was very punctual in getting me and my insurance company the information that was required to process the claim. He provide claim. Specifically, he was very punctual in getting me and my insurance company the information that was required to process the claim. He provided feedback to both me and my insurance company. Although no work was done after the diagnostic, it was really good service. More

Jose is knowledgeable, responsive and has a friendly and outgoing demeanor. It is reassuring to know that Jose has his customers backs and takes the time to explain in laypersons terms the repair issues, co outgoing demeanor. It is reassuring to know that Jose has his customers backs and takes the time to explain in laypersons terms the repair issues, costs and alternatives. Jose is an asset to Mercedes by representing exemplary customer service and professionalism. Thank you Jose! More

My advisor, Tony Fuentes was excellent as usual, I called him the day before because I needed to replace one tire and he immediately arranged for me to bring the car in the morning as I requested. The work p him the day before because I needed to replace one tire and he immediately arranged for me to bring the car in the morning as I requested. The work performed in my car was perfect. More

We have been working with Jose for many years now, being our main point of contact with Mercedes. He is always available, with a clear understanding of potential issues concerning our cars. He follows up w our main point of contact with Mercedes. He is always available, with a clear understanding of potential issues concerning our cars. He follows up with us on the status of repairs, keeping us continuously posted. Serious, professional, to the point… He is one of the reasons we like and recommend Mercedes Benz. More

I have been going to Bill Ussery Coral Gables for many years and I am always very great full for the excellent and friendly service I receive. years and I am always very great full for the excellent and friendly service I receive. More

Excellent place, good professional people with high dedication to performance right job and keep a customer satisfaction all the time Full cooperation and good assistance at soon you arrive to the de dedication to performance right job and keep a customer satisfaction all the time Full cooperation and good assistance at soon you arrive to the dealer, good customer waiting area if you have to wait for car, clean and organize More

Execent service like always a ten very Happy coral gables Mercedes best service in south Florida Jose is the best always attentive and always on top thank you mecedles of coral gqbles Mercedes best service in south Florida Jose is the best always attentive and always on top thank you mecedles of coral gqbles More

There are no words to describe Lorena’s excellent customer service! We don’t think we could ever find the level attention to detail, effectiveness, and kindness all in one person. Lorena make the p customer service! We don’t think we could ever find the level attention to detail, effectiveness, and kindness all in one person. Lorena make the process effortless and smooth. She is one of the main reasons we can’t switch brands. More

Always excellent service from Marcos Gonzales, my service rep. Also, the concierge for the phone set-up was very courteous and helpful; can't remember the name. rep. Also, the concierge for the phone set-up was very courteous and helpful; can't remember the name. More

Jose Artiles siempre Me ha atendido muy amable y muy profeciona,no tengo ninguna queja sobre El,es un profesional en su trabajo.gracias por el excelente servicio profeciona,no tengo ninguna queja sobre El,es un profesional en su trabajo.gracias por el excelente servicio More